Contact Customer Service

Why should I report an Issue with byTALK: speak English online?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Awezan co to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Also would like to point few bugs like report/review option appears too early that we miss the ongoing conversation and app takes back to home page and it interrupts the call that was my bad experience using this app.Although it's a good app but my voice is not audible to other speaker.

2. then my personal opinion is that do not include other materials which affect slowness... if app is slow this much then users will not use this app because of time waste....Actually a good app.

3. I have tried different earphone or headphones but still other user not able to hear my voice.

4. but you should use this app daily basis because practice makes a man perfect👍💯 All the best for new user :)It is actually a paid app i have to take premium subscription after one call.

5. Use this app and practice with other speaker who also want to improve his or her speaking skill.

6. after the updates(Listening Materials, show user in home screen ) , application is slow reasonably... pls remove these listing and course update.

7. But while trying to buy the premium subscription, my money was deducted from my bank and error message popped"Transaction cancelled.

8. I immediately cut the call and still feeling nervous... I think you should give option of selecting genders so we can choose to select a gender of our choice Im really disappointed at my first call.

9. Thought it might be a glitch and money will be returned back eventually, tried again, but the same thing happened again for the 2nd time.

10. It's my kind request to you 🙏If you are very serious about to enhance your english speaking skill, so you are in right place.

11. It will be good and helpful to each other.

1. Fix Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart : Restarting the app will resolve most errors.
2. Update the App. Here is how:
   1. On Android goto PlayStore » Search for "" » Open byTALK: speak English online » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for » click "UPDATE".
3. Clear byTALK: speak English online app cache: Clearing cached data will force your app to retrieve the latest data directly from servers.
   1. On Android, goto Settings » Apps » Select "byTALK: speak English online" » click Storage » click "Clear Cache".
4. Check app permissions. If any of these permissions required to use your device's features are disenabled, might not work.
5. Uninstall and reinstall . If nothing else has worked, completely uninstall then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing not working

2. Fix Server issues & Internet Connection

1. Check network connection: An unstable Internet will make be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, may not be able to connect to the Internet when running in the background.