Published by WoodSpoon, Inc.

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Why should I report an Issue with WoodSpoon?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of WoodSpoon, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About WoodSpoon

1. WoodSpoon is a community-based, two-sided online platform that facilitates the process of ordering homemade food from home chefs.

2. To provide a consistent experience to our customers, WoodSpoon ensures all home chefs use the same packaging, payment system, and method of delivery.

3. Browse nearby chefs and search for food by cuisine, chef's name, dish, ingredients, and diet.

4. Enjoy healthy, homemade food cooked by our amazing and trusted home chefs.

5. Our home chefs are well versed in a variety of international cuisines, including authentic recipes from Israel, Italy, France, Thailand, Japan, Malaysia & beyond.

6. Our home chefs are eager to share their passion for food.

7. Follow your food order and delivery time by-the-minute.

8. With only 4 steps between you and a home cooked meal, It's easier than you thought to order your favorite authentic dish!

9. Open the app to see what’s cooking, then order for immediate delivery or schedule ahead for later delivery.

10. Dishes change daily based on chefs' availability.

11. Food is delivered to your doorstep or apartment with ease!

WoodSpoon Customer Insights

1. The food makes you want to order.Absolutely offer's nothing in my region at all in any of the categories complete waste of timeThey was so helpful did not ask for any money or your SS this is the first place that I found to be so helpful and good so if I was you go for it Michellp Frank is my husband and I'm going to change my email to heads because we have mostly everything simularGood home cooking at your leisure..options galore...I'm hooked on this way of trying new things...haven't had a bad meal yet..The app says my mobile number is an invalid number.

2. I find that kind of "growth hacking" very gross and off-putting.WoodSpoon is one of a kind: • Very good App to use • Easy to use • All kinds of Great foods from different cultures • Alot of options • The customer service is off the chartWonderful food and easy to order.

3. Like the concept of the service, but a few days after my first order start agressively spamming my email, texts, and phone push notifications.

4. Tons of variety.Great app!! Finally an app to get good quality, home-made food in NYC!Seem excellent.

5. I love seeing Culinary artists being able to share their creativity with the rest of us this way.Super easy to use.

6. Food is great.

Steps to Troubleshoot & Fix WoodSpoon Issues

1. Fix WoodSpoon Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart WoodSpoon: Restarting the app will resolve most errors.
  2. Update the WoodSpoon App. Here is how:
    1. On Android goto PlayStore » Search for "WoodSpoon" » Open WoodSpoon » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WoodSpoon » click "UPDATE".
  3. Clear WoodSpoon app cache: Clearing cached data will force your app to retrieve the latest data directly from WoodSpoon servers.
    1. On Android, goto Settings » Apps » Select "WoodSpoon" » click Storage » click "Clear Cache".
  4. Check WoodSpoon app permissions. If any of these permissions required to use your device's features are disenabled, WoodSpoon might not work.
  5. Uninstall and reinstall WoodSpoon. If nothing else has worked, completely uninstall WoodSpoon then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing WoodSpoon not working


2. Fix WoodSpoon Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make WoodSpoon be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to WoodSpoon not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, WoodSpoon may not be able to connect to the Internet when running in the background.

Reported Issues