Contact BuildingLink Customer Service

Why should I report an Issue with BuildingLink?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of BuildingLink.com, LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The resident app provides the most essential components of the BuildingLink resident website.

2. Welcome to our updated resident app, which has been recently redesigned and rebuilt from the ground up!

3. If you don’t see some of the below options, they might not be enabled for your property.

4. Note: this app is for residents of BuildingLink-subscribed properties.

5. If you are a manager or employee, please download the “GEO Staff App by BuildingLink. ” If your property does not subscribe to BuildingLink, please tell them about us!

1. The app has a long-standing bug that can cause it to always crash when you first open it, and requires you to uninstall and reinstall as a workaround.The app just randomly came down with a bug? I didn't even update the app recently, somehow even without an update there is a bug that caused it to stop working.

2. Update: Uninstalled, then re-installed and seems to have fixed the problem.We were promised a UI revamp more then a year ago when it was sold to the condo board and the only tiny update to amenities they did broke it more instead of making it better.

3. Every time I try to open it, the app crashes.App is not usable as of now, constantly crushing on Android, Galaxy S22 Ultra, last update installed.

4. But suddenly stopped working with a message that the app has a bug and that developer has to fix itNew update crashes on launch.

5. We get an auto fail and close of the app with a warning to update after the developer has fixed the bug.!!! Please fix this.... Found a solution.

6. Do they even test their updates before pushing them? The app itself is limited and ridiculous to use the website for more functionality but that's the problem, so why the app (which constantly fails)? Have to clear app storage and login again to use.

7. EDIT: The generic response kindof makes it worse... Next time just ignore or give a useful responseHave used it consistently for the past 3 months to book amenities in my building.

8. Only an uninstall/reinstall fixed that problem.Constantly fails to open after app updates are issued.

9. BuildingLink is of limited value to building residents, so not many in our building use it, and as a result there's very little added user generated content.

10. This means your update corrupts the storage of the app.

11. Shows a list of folders with some information in each, and allows a few things to be entered—a simplified version of the BuildingLink web app.

1. Fix BuildingLink Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart BuildingLink: Restarting the app will resolve most errors.
2. Update the BuildingLink App. Here is how:
   1. On Android goto PlayStore » Search for "BuildingLink" » Open BuildingLink » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BuildingLink » click "UPDATE".
3. Clear BuildingLink app cache: Clearing cached data will force your app to retrieve the latest data directly from BuildingLink servers.
   1. On Android, goto Settings » Apps » Select "BuildingLink" » click Storage » click "Clear Cache".
4. Check BuildingLink app permissions. If any of these permissions required to use your device's features are disenabled, BuildingLink might not work.
5. Uninstall and reinstall BuildingLink. If nothing else has worked, completely uninstall BuildingLink then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing BuildingLink not working

2. Fix BuildingLink Server issues & Internet Connection

1. Check network connection: An unstable Internet will make BuildingLink be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to BuildingLink not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, BuildingLink may not be able to connect to the Internet when running in the background.