Published by Buff Technologies ltd. on Oct 2, 2024

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Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with BUFF?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Buff Technologies ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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BUFF Customer Insights

1. Dont waste your time hoping that you will get a gift card cuz u definatly wont be able to.I have a lot buff coins but can't reedem anything because everything rans out of stock 1 sec after restock all my buff points been the same for the last 4 months trying to reedem one thing.

2. The buff mobile app in particular? Hot garbage, they just updated it and now there's 2 menus with exactly the same options, and they removed the option to spin the wheel and get Buffs? Also when I close the app the app's logo haunts me and blocks part of my screen.. I don't even know how such a bug is possible, might have nothing to do with Buff but since the app is hot garbage, I wouldn't bet on it.The desktop version is great but the app version is just a nightmare... Three games only which is also fine.

3. Also trying to figure out where the games it tracks are and to see the challenges for said games.Buff? Very nice, I get an amazon gift card every month and I love the app.

4. Overall not worth it.waited more than a year with points waiting to be able to buy a single damn giftcard, but for more than 2M users they only have 1 giftcard each day.

5. I play games daily and complete at least 3 missions a day and all weekly missions and have made no progress.

6. My overall experience is good so please take a look on this feedback & you should also take these suggestions Thank youIm just waiting for TFT lol love it on mobile tho since it actually works without overwolf.

7. The weekly challenges exist but doesn't record any progress so its just useless.

8. You're better off saving for it irl than hoping to get anything here.Mobile version is little bit confusing need to work on UI .

9. If you're looking to get rewarded for playing Supercell games or Fortnite, Apex Legends etc this is NOT the app you want.

10. This app's focus is on newly downloaded games from a wall of pay to play apps, more like Mistplay than advertised.

11. I've been using it for about 2 months and haven't been able to get a single item.

Steps to Troubleshoot & Fix BUFF Issues

1. Fix BUFF Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart BUFF: Restarting the app will resolve most errors.
  2. Update the BUFF App. Here is how:
    1. On Android goto PlayStore » Search for "BUFF" » Open BUFF » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BUFF » click "UPDATE".
  3. Clear BUFF app cache: Clearing cached data will force your app to retrieve the latest data directly from BUFF servers.
    1. On Android, goto Settings » Apps » Select "BUFF" » click Storage » click "Clear Cache".
  4. Check BUFF app permissions. If any of these permissions required to use your device's features are disenabled, BUFF might not work.
  5. Uninstall and reinstall BUFF. If nothing else has worked, completely uninstall BUFF then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing BUFF not working


2. Fix BUFF Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make BUFF be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to BUFF not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, BUFF may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • please cancel my subscription because i dont really use the app that much

    — by mason nguyen 11 months ago

  • i dont use the app

    — by Zamarion Taylor 1 year ago

  • broke

    — by SoulMonarch 1 year ago

  • I do not use the app anymore so i just want to cancel

    — by MARCIN PARZYCH 2 years ago

  • Please get rid of the buff game

    — by 안현서 2 years ago

  • no lo necesito

    — by iidayer78 2 years ago

  • Please delete my account, name Shomi97

    — by Shomi97 2 years ago

  • Please my delete account

    — by FelixCollado 2 years ago

  • please remove my subscription i stopped using this app

    — by christos 2 years ago

  • Dobrý deň chcem zrušiť predplatné

    — by Stanislav Polonský 2 years ago

  • I would like to cancel my BUFF.Game subscription as it is no longer viable for me to spend money on.

    — by Sam 2 years ago

  • i want to cancel my subscription on this email account : gaming.flerym@redacted

    — by Mateusz 2 years ago

  • I just want my subscription to last this month, so I want to cancel it right away so I don't pay for the next month

    — by Alexander Pedersen 2 years ago

  • i want to cancel my subscription on this email account : mohamad.zahr20@redacted

    — by mhmdzhr 2 years ago

  • accidently

    — by acap acap 2 years ago

  • after 1 month i still have activated premium can you cancel it ?

    — by igor 2 years ago

  • Hi, I no longer use windows and thus have no use for buff as I no longer play any games.
    I would like to cancel my subscription to buff, I log in through discord normally.
    No, I do not use paypal and I cannot remove it from their, nor do I use google store or apple store. I pay directly.

    — by kirwinwebb@gmail.com 2 years ago