Contact Bryx Customer Service

Why should I report an Issue with Bryx Mobile?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Bryx Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The only thing keeping this from 5 stars is that sometimes the call information lags by a full minute before showing up on the phone (every second counts in emergencies) and they seem to not properly handle character encoding as I will see things like "amp;" instead of "&" for some calls.Recently been having issues with delayed notifications.

2. I can go into the app and see the current job, but it won't send the notification until 10, 20, on one occasion 30 minutes later.Great app but when will Android Users be able to pick which company you want alerts from? IPhone users can pick right on their app..Droid has to do it through the website.

3. Which is poor planning, because this app is used to notify USAR team of deploymentsApp was great when it worked but now it just won't open or it will freeze.Works pretty good.

4. The app is great and recent UI changes have drastically improved the aesthetic on Android.

5. All it's good for is leaving the alert up so I can see the mile post number or address.One glaring problem.

6. When Active Background Updates gets turned on, it should stay turned on between reboots.Better then Active911.

7. It's annoyingLike other reviews have said, this app all of a sudden will not load and will freeze.

8. GPS Locations are Spot On!Logs out randomly and them do not recieve notifications.

9. It just sits and spins forever had it sitting for 10 minutes and it never loaded anything.

10. Hopefully this can be addressed soon.Very often it will not load calls.

11. Love tje fact that I can call members directly through the app.

1. Fix Bryx Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Bryx: Restarting the app will resolve most errors.
2. Update the Bryx App. Here is how:
   1. On Android goto PlayStore » Search for "Bryx" » Open Bryx Mobile » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bryx » click "UPDATE".
3. Clear Bryx Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from Bryx servers.
   1. On Android, goto Settings » Apps » Select "Bryx Mobile" » click Storage » click "Clear Cache".
4. Check Bryx app permissions. If any of these permissions required to use your device's features are disenabled, Bryx might not work.
5. Uninstall and reinstall Bryx. If nothing else has worked, completely uninstall Bryx then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Bryx not working

2. Fix Bryx Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Bryx be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Bryx not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Bryx may not be able to connect to the Internet when running in the background.