Published by FreePP Inc.

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Why should I report an Issue with FreePP?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of FreePP Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About FreePP

1. Wherever you are, as long as you are connected to the internet through WiFi or 3G, you can have one to one/one to many free voice calls, free texts, free picture sharing and messages with FreePP users around the globe. 1.

2. Free Services: Once you and your contact are both on FreePP, all your calls, texts, and multimedia messages will be free!

3. You can send texts, emoticons, pictures, voice messages, and other files to your FreePP contacts. 3.

4. File sending support: FreePP android version supported send for files, music, movies and many other types of files that transferred freely between Android phone!

5. Security matters: FreePP is a real name social tool that’s based on your contact list.

6. FreePP is a free VoIP and multimedia SMS application that works across all platforms.

7. You will find it easy to check out who’s your FreePP friends in your contact list.

8. You can enjoy FreePP on your Android phone and any other smartphones and tablets with any OS.

9. Multimedia message: With FreePP, real time sharing is just within a click!

10. FreePP is integrated and synced with your contact list.

11. On top of that, FreePP is a high secured voice tool.

FreePP Customer Insights

1. The app forced closed .. when I open it a message comes and telling me the app has stopped! My device Redmi 6 Pro Android 8.1.0I bet it works fine, people just don't know how to use this, let me tell u, both person need to have the same app download then u call.Last time i cant call anyone, there is a problem with calling but I can receive easilyNot a user friendly app and doesn't work... 👎Voice not clear Video call not support Network any time pooorVerification code on email is not receiving.good program but need video callAfter update program is very badso nice.

2. ... Hard work need more😊My A**hole is better than the new version of this app.

Steps to Troubleshoot & Fix FreePP Issues

1. Fix FreePP Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart FreePP: Restarting the app will resolve most errors.
  2. Update the FreePP App. Here is how:
    1. On Android goto PlayStore » Search for "FreePP" » Open FreePP » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FreePP » click "UPDATE".
  3. Clear FreePP app cache: Clearing cached data will force your app to retrieve the latest data directly from FreePP servers.
    1. On Android, goto Settings » Apps » Select "FreePP" » click Storage » click "Clear Cache".
  4. Check FreePP app permissions. If any of these permissions required to use your device's features are disenabled, FreePP might not work.
  5. Uninstall and reinstall FreePP. If nothing else has worked, completely uninstall FreePP then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing FreePP not working


2. Fix FreePP Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make FreePP be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to FreePP not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, FreePP may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I do not like it

    — by Sama 2 years ago