Published by Robert Bosch GmbH on Mar 5, 2024

contact Bosch Next Chat with our AI-based Bosch Next Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Bosch Next?



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Why chat with our AI Bosch Next Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Bosch Next.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Is main energy user on mobile device, even when not activated! Further... good links to inspiring & motivating material.The app is not responding after registration.

2. Samsung reports this app for extreme energy useage in standby.

Steps to Troubleshoot & Fix Bosch Next Issues

1. Fix Bosch Next Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Bosch Next: Restarting the app will resolve most errors.
  2. Update the Bosch Next App. Here is how:
    1. On Android goto PlayStore » Search for "Bosch Next" » Open Bosch Next » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bosch Next » click "UPDATE".
  3. Clear Bosch Next app cache: Clearing cached data will force your app to retrieve the latest data directly from Bosch Next servers.
    1. On Android, goto Settings » Apps » Select "Bosch Next" » click Storage » click "Clear Cache".
  4. Check Bosch Next app permissions. If any of these permissions required to use your device's features are disenabled, Bosch Next might not work.
  5. Uninstall and reinstall Bosch Next. If nothing else has worked, completely uninstall Bosch Next then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Bosch Next not working


2. Fix Bosch Next Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Bosch Next be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Bosch Next not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Bosch Next may not be able to connect to the Internet when running in the background.

Reported Issues

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