contact BCBSMA MyBlue Member App

Contact BCBSMA MyBlue Member App

Published by Blue Cross and Blue Shield of Massachusetts
Updated: Oct 31, 2022



Report an issue with BCBSMA MyBlue Member App.
Send the customer service your feedback so they can fix your issue asap.

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Why should I report an Issue with BCBSMA MyBlue Member App?


  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Blue Cross and Blue Shield of Massachusetts to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.



BCBSMA MyBlue Member App Features and Description

Our MyBlue App is a simple and secure way for Blue Cross Blue Shield of Massachusetts members to manage their health care. Our app is the most convenient way to stay informed about your plan when you need it. It connects you securely to your health plan information when you need it. With a simple tap, you can connect to your claims history, recent prescriptions, and financial accounts balances. To use the app, you must register using your member ID that is located on your member ID card. Key features of the app include: • A digital ID card, that can be emailed, printed and saved to your phone • Access claims activity and details • Doctor information and visit history • Medication information and refill dates • Find doctors, dentists, and hospitals • Secure, HIPAA compliant access to video doctor visits using Well Connection for medical and mental health care* • Connect with member service or our nurse care line • View information for dependents under 18 • Phone numbers and driving directions to hospitals, pharmacies and doctor offices • Financial account balances, such as a Flexible Spending Accounts (FSA), Health Reimbursement (HRA), or Health Spending Account (HSA) • Plan and benefit information • A tool to look up medication coverage • A secure message center and in-app notifications • Ability to submit for your fitness and weight loss claim online • Ability to view a historical summary of your claims for the past 2 years • Specify your communication channel preferences and details • Access to your 1099 tax forms • Elect or update your Primary Care Provider during standard business hours • Medicare PPO Blue users may now use the app to add, elect, or change their Provider of Choice during standard business hours • Digital access to Medical, Dental and Vision ID cards • Ability to pay your health insurance premium bill for direct pay users • Live chat with customer service from your secure MyBlue account *Features available based on your plan/benefits. *Please note that Well Connection is not for emergencies. If you’re having a medical emergency, call 911. Blue Cross Blue Shield of Massachusetts is an Independent Licensee of the Blue Cross and Blue Shield Association.

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