Published by P & L Studio

contact Blood Sugar Chat with our AI-based Blood Sugar Support
Avatar
Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Blood Sugar?



characters left:

Why chat with our AI Blood Sugar Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Blood Sugar.
  3. Skip support wait times and emailing back and forth. Get help immediately.

contact Blood Sugar image 1   contact Blood Sugar image 2


What users are saying

1. That's misleading.I'm disappointed for the app doesn't show where there should be a place for recording by placing the finger to get a reading so to get a result according to personal outcomes.

2. U can record the sugars & times easily and quickly BEFORE U read the directions! Does what it says & it's free! I use a Contour meter.This app is a tracker only.

3. This app doesn't have those things.This is a very simple program that allows U to record your blood sugars with effective, simple directions.

4. ThanxI'm looking for an app that doesn't just track the sugar, but also lets me specify the condition under which it was taken, (before meal, after meal, etc).

5. I've never been that low and this morning when I took the reading (again, once i figured out what to hit) it was 80 but my manual reading by the nurse was 190! My complaint is that I have found no instructions.

6. Nags that readings are too high-- everyday! No way to hit 'I know, I'm trying' since some of us can't change overnight.When my phone opened up this app I thot what a good thing to have right at my fingertips.

7. The ad for this app says to just put your finger to the screen and it will read your sugar.

8. I'm not sure if this app appears to have this ability because it only present what the app result gives.Misleading advertisement.

9. It does not measure only allows to record external measurements.

10. Doesn't acknowledge testing was done before the set reminder, still sends reminder.

11. Most glucometers can track your measurements and some even can export it to a bundled computer software.

Steps to Troubleshoot & Fix Blood Sugar Issues

1. Fix Blood Sugar Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Blood Sugar: Restarting the app will resolve most errors.
  2. Update the Blood Sugar App. Here is how:
    1. On Android goto PlayStore » Search for "Blood Sugar" » Open Blood Sugar » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Blood Sugar » click "UPDATE".
  3. Clear Blood Sugar app cache: Clearing cached data will force your app to retrieve the latest data directly from Blood Sugar servers.
    1. On Android, goto Settings » Apps » Select "Blood Sugar" » click Storage » click "Clear Cache".
  4. Check Blood Sugar app permissions. If any of these permissions required to use your device's features are disenabled, Blood Sugar might not work.
  5. Uninstall and reinstall Blood Sugar. If nothing else has worked, completely uninstall Blood Sugar then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Blood Sugar not working


2. Fix Blood Sugar Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Blood Sugar be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Blood Sugar not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Blood Sugar may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!