Published by Blogilates on Aug 23, 2024

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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Blogilates?



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Why chat with our AI Blogilates Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. It seems like as soon as I open the app I should see a summary of my stats, plans and challenges.First impressions: my phone goes to sleep while a video is playing, makes it hard to work out with, it'd be nice to include some data recording - we put in our weight or whatever we want to keep track of that way it's in one place with a visual graph would be cool.

2. When I cast my whole screen (instead of just the video from the app) it works, but when I do that the video sometimes freezes or skips for a bit while the audio still goes.Agree with others regarding being told it was free, then seeing a subscription.

3. Overall though, it's a great app! Cassey has such a wide variety of videos that no matter what, you will find what you want.I like the app as you can track and follow in detail what your doing daily.

4. When paying for the subscription you have more access as in the workout routines and challenges to complete for a better personalized workout.

5. Love the ease of searching for a video! I like the layout/theme of this app vs the older one, much more streamlined.I love these workouts and have been doing then on YouTube for a while.

6. My problem with the app is that you aren't able to cast it on the TV which is something that I thought would have been included when paying for the subscription.

7. The design is absolutely adorable, and I like the structure of the calendar but the freedom of the workout search to follow a plan or make your own.

8. I can't create my own workout calendar in the app, there's no rest day options, and the programs can't be customized to fit around my schedule.

9. So if I missed a day I'd have to go back and complete it on another day making my workout longer, which came be annoying.It's cute to look at, but I wish they had notifications or reminders.

10. I think a lot of people are willing to pay, especially since the price is pretty nominal, but maybe it's better to present it as free with additional subscription options just to eliminate the element of surprise.

11. Disappointed that you can't search for workouts using key words and especially that there are no warm up videos included.

Steps to Troubleshoot & Fix Blogilates Issues

1. Fix Blogilates Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Blogilates: Restarting the app will resolve most errors.
  2. Update the Blogilates App. Here is how:
    1. On Android goto PlayStore » Search for "Blogilates" » Open Blogilates » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Blogilates » click "UPDATE".
  3. Clear Blogilates app cache: Clearing cached data will force your app to retrieve the latest data directly from Blogilates servers.
    1. On Android, goto Settings » Apps » Select "Blogilates" » click Storage » click "Clear Cache".
  4. Check Blogilates app permissions. If any of these permissions required to use your device's features are disenabled, Blogilates might not work.
  5. Uninstall and reinstall Blogilates. If nothing else has worked, completely uninstall Blogilates then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Blogilates not working


2. Fix Blogilates Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Blogilates be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Blogilates not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Blogilates may not be able to connect to the Internet when running in the background.

Reported Issues

— 2 years ago by Marie Doub

Please delete my body by Blogilates accounted related to the email adresses: marie.baihi@redacted and mariewbaihi@redacted I make the request under the law of GDPR so I don’t need to give you a reason. For non-compliance you will get 4% of annual turnover under GDPR.

— 3 years ago by Jaimme Olson

Hi there! I think I might have accidentally made 2 separate logins for this app using the same email. I tried logging in with my old to access the app, and all my content/achievements in the app are gone. I want to keep the subscription, but I don’t want to be double-charged for having multiple accounts. Can you help me access my original account so that I can delete the other one?

— 3 years ago by Janu buddhi

I did added a subscription , still montly workouts are not accessible and asking to subscribe again.