Published by Block TV

Report an issue with Block TV.
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Why should I report an Issue with Block TV?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Block TV to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Block TV Customer Insights

1. It looks like it has some good programs on there but they have a buffering issue and it sucks!Very inconsistent, need to update, but the update sent doesn't work.

2. The down fall it buffers way to much, website is under construction so no help and tons of emails stating to download another app because this one isn't supported , or delete app , download again, update app and then it kicks you out of update continuously.

3. If you don't have blocktv then I can only surmise that you've never heard of it or you'd rather pay the exorbitant cost of cable tv and get fewer channels and poorer service.The app keeps buffering, and then it totally goes black.

4. At first it was working great on my android and once the update came out all went downhill.

5. Would be nice if they sent a video walking you through how to install the latest update sent.

6. Have had the app for a couple months, the idea is great tons of channels and ppv fights.

7. App sucks, idea great just does t workThis IPTV- Block TV is superb.

8. Refund my money.Since update...NO SERVICE.

9. Had everything loaded and working then some screen error started showing and all channels are showing "No Signal" 😡.

10. Opening the app makes you update, but the update does nothing.

11. Please fix so I can get my$ worth!!!Blocktv is the BEST television/movie app currently available! Every channel you could ever want to watch is there for you.... including PPV.

Steps to Troubleshoot & Fix Block TV Issues

1. Fix Block TV Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Block TV: Restarting the app will resolve most errors.
  2. Update the Block TV App. Here is how:
    1. On Android goto PlayStore » Search for "Block TV" » Open Block TV » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Block TV » click "UPDATE".
  3. Clear Block TV app cache: Clearing cached data will force your app to retrieve the latest data directly from Block TV servers.
    1. On Android, goto Settings » Apps » Select "Block TV" » click Storage » click "Clear Cache".
  4. Check Block TV app permissions. If any of these permissions required to use your device's features are disenabled, Block TV might not work.
  5. Uninstall and reinstall Block TV. If nothing else has worked, completely uninstall Block TV then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Block TV not working


2. Fix Block TV Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Block TV be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Block TV not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Block TV may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Can't get in subscription expired don't have no info can't reach no one

    — by craig rogers 3 years ago

  • I have been trying to cancel BlockTV/SO Player for more than 6 months. They keep billing me even though I have not used their terrible service and even tried to cancel on their FaceBook acct. PLEASE CANCEL THIS FOR ME.

    — by Victoria Johnson 3 years ago

  • My channels are not working

    — by Javier Ortiz pagan 3 years ago