Contact Gratitude Journal Customer Service

Why should I report an Issue with Gratitude Journal?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of John De Mott to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I wish I could title my "Honoring People" entries with the person's name that I am writing about.) Overall, this is one of my favorite apps.This is a great app to help you focus on being grateful in different areas of your life.

2. I have tried reinstalling the app, i chose personalized times for notifications, i checked my phone settings for allowing notifications, everything should work, but i still never get any reminders.This has been quite frustrating as I would love to get reminders.

3. I think it would benefit from a reminder system to encourage the activities to occur regularly, and I also think it would be nice to have an alternative calendar format, as lots of entries make the interface a bit busy.I love this app.

4. I have always been prone to negativity, stress and anxiety and dread and this app is helping me to look from a different and healthier angle.

5. Amazing app.Please, develop this further! It's possibly the best gratitude app from what I have seen so far, thanks to its prompts, examples and different types of practice.

6. Thanks for creating a platform to excercise good and healthy perspective !Thank You so much, it's great app.concept is quite good and it's clean .

7. In this world of new lows and negativity this little app allows a person not only an escape but the opportunity to clearly outline a positive future.

8. Calendar view for all entries is a must.I like the different categories.

9. There are a few different exercises I'd like to add (fear setting, object writing, etc).

10. I feel like this would take the app to a new level!Really liking this app with positive exercises which really help to focus my thoughts on the positive.

11. I would like to revisit the rating after few days hoping you have added it to enhancementI've only been using the app for just over a week and it is honestly changing the way that I think as I do it.

1. Fix Gratitude Journal Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Gratitude Journal: Restarting the app will resolve most errors.
2. Update the Gratitude Journal App. Here is how:
   1. On Android goto PlayStore » Search for "Gratitude Journal" » Open Gratitude Journal » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Gratitude Journal » click "UPDATE".
3. Clear Gratitude Journal app cache: Clearing cached data will force your app to retrieve the latest data directly from Gratitude Journal servers.
   1. On Android, goto Settings » Apps » Select "Gratitude Journal" » click Storage » click "Clear Cache".
4. Check Gratitude Journal app permissions. If any of these permissions required to use your device's features are disenabled, Gratitude Journal might not work.
5. Uninstall and reinstall Gratitude Journal. If nothing else has worked, completely uninstall Gratitude Journal then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Gratitude Journal not working

2. Fix Gratitude Journal Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Gratitude Journal be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Gratitude Journal not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Gratitude Journal may not be able to connect to the Internet when running in the background.