Contact KAUH Patient Connect Customer Service

Why should I report an Issue with KAUH Patient Connect?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of King Abdullah University Hospital to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Scheduled appointment just fine, but when I view the appointment the text is not all visible in the screenNot useful , can't add any patient it's depends on phone number!!!! what about national ID?!!THE APP Have problem with "One time message" phone number verification, I can't creat account 🙃🙃.Can't recieve the OTP on my phone.

1. Fix KAUH Patient Connect Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart KAUH Patient Connect: Restarting the app will resolve most errors.
2. Update the KAUH Patient Connect App. Here is how:
   1. On Android goto PlayStore » Search for "KAUH Patient Connect" » Open KAUH Patient Connect » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for KAUH Patient Connect » click "UPDATE".
3. Clear KAUH Patient Connect app cache: Clearing cached data will force your app to retrieve the latest data directly from KAUH Patient Connect servers.
   1. On Android, goto Settings » Apps » Select "KAUH Patient Connect" » click Storage » click "Clear Cache".
4. Check KAUH Patient Connect app permissions. If any of these permissions required to use your device's features are disenabled, KAUH Patient Connect might not work.
5. Uninstall and reinstall KAUH Patient Connect. If nothing else has worked, completely uninstall KAUH Patient Connect then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing KAUH Patient Connect not working

2. Fix KAUH Patient Connect Server issues & Internet Connection

1. Check network connection: An unstable Internet will make KAUH Patient Connect be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to KAUH Patient Connect not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, KAUH Patient Connect may not be able to connect to the Internet when running in the background.