AppContacter
Contact PubMed Customer Service
Published by Hongping Liang
Report an issue with PubMed.
Send the customer service your feedback so they can fix your issue asap.
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Why should I report an Issue with PubMed Mobile Pro?
- AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
- Pulling issues faced by users like you is a good way to draw attention of Hongping Liang to your problem using the strength of crowds.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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PubMed Customer Insights
1. For any given search, I always find that it doesn't give the most recently-published result, 2.
2. Look at the last update date.Excellent ap, but a couple of annoying habits: 1.
3. If a search gives 30ish or more results it won't load all of them as you scroll down.
4. No controls to save or email searches.
Steps to Troubleshoot & Fix PubMed Issues
1. Fix PubMed Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart PubMed: Restarting the app will resolve most errors.
- Update the PubMed App. Here is how:
- On Android goto PlayStore » Search for "PubMed" » Open PubMed Mobile Pro » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for PubMed » click "UPDATE".
- Clear PubMed Mobile Pro app cache: Clearing cached data will force your app to retrieve the latest data directly from PubMed servers.
- On Android, goto Settings » Apps » Select "PubMed Mobile Pro" » click Storage » click "Clear Cache".
- Check PubMed app permissions. If any of these permissions required to use your device's features are disenabled, PubMed might not work.
- Uninstall and reinstall PubMed. If nothing else has worked, completely uninstall PubMed then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing PubMed not working
2. Fix PubMed Server issues & Internet Connection
- Check network connection: An unstable Internet will make PubMed be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to PubMed not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, PubMed may not be able to connect to the Internet when running in the background.
