Published by Best Buy, Inc on Nov 4, 2024

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Why should I report an Issue with Best Buy: Shop tech deals?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Best Buy, Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Best Buy: Shop tech deals

1. AR before you buy, right from the app. • Deal Alerts: Receive real-time notifications about the best sales on appliances, electronics, and must-have gadgets. • 24/7 Access: Shop for electronics and appliances anytime, anywhere, right from your device. • Augmented reality: Visualize how products will fit in your space using our AR feature before you buy. • Curbside convenience: Enjoy fast curbside pickup by notifying us when you're on your way and we’ll have your order ready. • Order tracking: Stay informed with real-time tracking for all your orders and deliveries. Get all the details.

2. We’ve simplified tech shopping, with warp-speed checkout, Curbside Pickup, limited runs, and can't-miss deals.

3. Whether you’re in the market for the latest gadgets, electronics or essential appliances, Best Buy provides everything you need at your fingertips.

4. Pick up in store, or have your order delivered to your car through Curbside Pickup.

5. And find nearby service options and store details — including popular times to shop.

6. Find shopping deals and sales on everything you need.

7. View ratings and reviews as you browse our huge selection of today's top tech and toys.

8. Get the best deals on appliances, electronics and more at Best Buy.

9. Best Buy is your ultimate deal finder, making sure you get what you need at the best prices.

10. Track orders and deliveries. Scan and shop.

11. Shop from home or enhance your in-store experience.

Best Buy Customer Insights

1. Would love to see custom lists feature built-in to the app instead of it being a "webpage." The other problem of webpages in the app is that after you browse an item and go back to the "webpage" list, it will only load halfway and freeze.

2. One thing I would recommend is making it a little easier to search and find results for other pickup locations.

3. I know I can entirely disable notifications from the app from my phone settings, but that's the nuclear option, and not everyone knows about it.When clicking on checkout the app refreshes and then loops back to the same page, making it literally unusable.

4. If this is the ONLY app for the card, then make it function like a credit card app or have a page dedicated to the card that it easy to navigate to, check the balance, make payments, charge.

5. Or show those items seperately at the bottom of the search results.Overall a great way to browse items online and in-store.

6. Unless I missed something, it just lists all nearby stores whether it has item in stock or not and you have to scroll through them to find one.For a company that sells new tech you'd expect they'd at least have a functioning app, but that is not the case here.

7. I also cannot tap on any search results that pop up, and searching within the app is sssllllooooowwwwww (my wifi connection is fine and I have a fast phone).

8. The only time it seems to work is if I click on a notification that leads me directly into a page.

9. If I try to use it on any public wifi it will get stuck in a log-in loop and force me to reset my password each time.

10. Check out how Discover card does it... Or Capital One app.This app can be very handy when it works properly.

11. But if I try to search or browse from the home screen, nothing works.

Steps to Troubleshoot & Fix Best Buy Issues

1. Fix Best Buy Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Best Buy: Restarting the app will resolve most errors.
  2. Update the Best Buy App. Here is how:
    1. On Android goto PlayStore » Search for "Best Buy" » Open Best Buy: Shop tech deals » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Best Buy » click "UPDATE".
  3. Clear Best Buy: Shop tech deals app cache: Clearing cached data will force your app to retrieve the latest data directly from Best Buy servers.
    1. On Android, goto Settings » Apps » Select "Best Buy: Shop tech deals" » click Storage » click "Clear Cache".
  4. Check Best Buy app permissions. If any of these permissions required to use your device's features are disenabled, Best Buy might not work.
  5. Uninstall and reinstall Best Buy. If nothing else has worked, completely uninstall Best Buy then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Best Buy not working


2. Fix Best Buy Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Best Buy be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Best Buy not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Best Buy may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I want my account deleted

    — by Karthik Nandakumar 2 years ago

  • Found best buy running,hidden in files no app shows up should be illegal to do this to consumers

    — by Karen Bryson 2 years ago

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