Published by BeenVerified.com on Nov 22, 2024

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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with BeenVerified Background Search?



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What users are saying

1. All the information on people you look up may not be 100% complete, there may be a few things missing, like addresses or phone numbers rhey didnt have very long, but it definitely gives you alot of accurate information on the individual your looking for.

2. I would highly recommend paying for this app and its service.USELESS. I signed up for a 7 day free trial to find Info on a potential scam caller that has been harrasing.

3. However, check another app such as white pages, and it will pull up possible residents, then search those specific residents on beenverified, and THEN it pulls up the supposed non-existent address as being their current address in the records.

4. UNRELIABLE!This service is INCREDIBLY expensive for what it offers....I mean after the first month you really think it's worth 24 dollars a month? Then when I finally go to cancel the service I can't because of the way the website and app are designed.

5. Beenverified is just like every other service posting wrong information over many many years with no way to change it, remove it, etc.

6. (Not that you care)If your looking up phone numbers, Names of friends, or just being nosey, and looking up random people.

7. The screens (more so using a browser) are so full of "do this, do that, now, quick!" Instead, a concise presentation would be better and much less annoying! ALSO... I feel stiffed every month because I never use all 100 searches and the remaining are removed.

8. I use it often to look up vehicle info or verifying addresses and a few other uses Cons: The info isn't always updated or accurate.

9. Oh, and the price has conveniently gone way up too!!The legal document I just completed reading, I must say was quite legalistic and in many areas of content were totally not able to be understood by any layman.

10. If they could give a deep discount for 6-12 month subscriptions I'd consider staying on.App is decent when it comes to background search apps.

11. As for my intended use, I just want to locate a couple of good friends and some information about my own lived in locations, in addition to the reaquiantences.

Steps to Troubleshoot & Fix BeenVerified Background Search Issues

1. Fix BeenVerified Background Search Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart BeenVerified Background Search: Restarting the app will resolve most errors.
  2. Update the BeenVerified Background Search App. Here is how:
    1. On Android goto PlayStore » Search for "BeenVerified Background Search" » Open BeenVerified Background Search » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BeenVerified Background Search » click "UPDATE".
  3. Clear BeenVerified Background Search app cache: Clearing cached data will force your app to retrieve the latest data directly from BeenVerified Background Search servers.
    1. On Android, goto Settings » Apps » Select "BeenVerified Background Search" » click Storage » click "Clear Cache".
  4. Check BeenVerified Background Search app permissions. If any of these permissions required to use your device's features are disenabled, BeenVerified Background Search might not work.
  5. Uninstall and reinstall BeenVerified Background Search. If nothing else has worked, completely uninstall BeenVerified Background Search then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing BeenVerified Background Search not working


2. Fix BeenVerified Background Search Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make BeenVerified Background Search be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to BeenVerified Background Search not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, BeenVerified Background Search may not be able to connect to the Internet when running in the background.

Reported Issues

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