Published by Engaged Media LLC

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American Outdoor Guide Customer Insights

1. Now it won't let me open the latest issue, even though my subscription is good and I can view all my other past magazine issues/volumes.The magazines are in grey and cannot be seen on my Asus tablet.

2. It's basically all ads.paid for a year but wont let me sign in or reset my password.April 2018, I can't open my subscription on my Samsung tablet anymore since it did the update.

3. App support has not been able to correct the problem.All I get is a message that a Google account is required which I obviously have.Articles need to be accessed the same way as most magazine newspaper and Internet Explorer articles on tablets.

4. It's been over a year now since the app stopped working, so now its January 2019 and the app finally works let's hope it continues to workWont let me use 2 subscription options at allSomething is going on with the App.

5. Maintains an accurate list of purchased magazines so I can read any one of them whenever I want.

6. I have a Samsung Note 4 and haven't had any problems in the last year.

7. (Updated 5/1/15) I guess what people post doesn't mean anything.

8. The only way to read the article properly is by zooming in the page and scrolling up and down.

9. No attempts made to make this user friendly reading app like all the rest.

10. And that makes me happyGood info but you're paying to see ads.

11. Good Stuff.

Steps to Troubleshoot & Fix American Outdoor Guide Issues

1. Fix American Outdoor Guide Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart American Outdoor Guide: Restarting the app will resolve most errors.
  2. Update the American Outdoor Guide App. Here is how:
    1. On Android goto PlayStore » Search for "American Outdoor Guide" » Open American Outdoor Guide » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for American Outdoor Guide » click "UPDATE".
  3. Clear American Outdoor Guide app cache: Clearing cached data will force your app to retrieve the latest data directly from American Outdoor Guide servers.
    1. On Android, goto Settings » Apps » Select "American Outdoor Guide" » click Storage » click "Clear Cache".
  4. Check American Outdoor Guide app permissions. If any of these permissions required to use your device's features are disenabled, American Outdoor Guide might not work.
  5. Uninstall and reinstall American Outdoor Guide. If nothing else has worked, completely uninstall American Outdoor Guide then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing American Outdoor Guide not working


2. Fix American Outdoor Guide Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make American Outdoor Guide be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to American Outdoor Guide not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, American Outdoor Guide may not be able to connect to the Internet when running in the background.

Reported Issues

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