Contact Florida Blue Customer Service

Why chat with our AI Florida Blue Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Florida Blue.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Navigation is unreliable (back button could undo several steps), text cut off and unreadable on service codes in provider search, editing appointment request details nullified everything, and now the contact info confirmation screen insists I haven't filled in required fields when nothing changed from the first attempt.

2. When will your app work correctly so I can log my challenges daily? It has been almost four months since I posted this review and no one from Florida Blue has noticed.

3. Doesn't load pages when I need it to, and the app crasges every time im trying to search providers.

4. I do t think they are listening.Chronically unstable app that crashes over and over just by trying to use its basic functions, for instance, viewing invoices and payment history.

5. Update almost a year later and it's still slow and now half the time doesn't even open to something that you can use.

6. And its always.saying Florida Blue Blue Shield Blue Cross has Stopped Working.

7. It constantly crashes, it is slow as can be, you can't make payments because it crashes you can't look at your invoices because it crashes and it's been doing this for quite a while now.

8. 2021: It's okay, doesn't want to load information half the time.

9. I find Florida Blue to be unserious about fixing it.

10. I hope the app doesn't reflect on the quality of service I'll get...The app is really slow and doesn't respond.

11. When I log onto a browser, the provider search takes you to an error page.

1. Fix Florida Blue Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Florida Blue: Restarting the app will resolve most errors.
2. Update the Florida Blue App. Here is how:
   1. On Android goto PlayStore » Search for "Florida Blue" » Open Florida Blue » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Florida Blue » click "UPDATE".
3. Clear Florida Blue app cache: Clearing cached data will force your app to retrieve the latest data directly from Florida Blue servers.
   1. On Android, goto Settings » Apps » Select "Florida Blue" » click Storage » click "Clear Cache".
4. Check Florida Blue app permissions. If any of these permissions required to use your device's features are disenabled, Florida Blue might not work.
5. Uninstall and reinstall Florida Blue. If nothing else has worked, completely uninstall Florida Blue then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Florida Blue not working

2. Fix Florida Blue Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Florida Blue be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Florida Blue not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Florida Blue may not be able to connect to the Internet when running in the background.