Published by Bandsintown on Oct 31, 2024

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Why should I report an Issue with Bandsintown Concerts?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Bandsintown to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Bandsintown Concerts

1. Awarded TIME Magazine’s Best Apps of the Year and Business Insider’s World’s Greatest Apps, Bandsintown is trusted by 85 million live music fans worldwide and is 100% free with no hidden fees.

2. Follow your favorite artists or sync services like Spotify to stay connected and receive alerts when they announce shows near you, and even request a tour stop in your town.

3. Bandsintown helps you discover concerts near you and notifies you of upcoming gigs by artists you listen to, so you’ll never miss another show.

4. Set reminders, get tickets from official sellers, and read reviews before you go.

5. Find any concert, festival, or venue worldwide, discover new artists and events based on your taste, and do it all over again.

Bandsintown Concerts Customer Insights

1. Following their own instructions for adding missing dates, whether I paste the ticket link or manually add the date and city hasn't resulted in anything being added to the database any of the times I've tried it.App wouldn't update was stuck on Dec 16th 2022.

2. Other than these two things, app is great.This app used to have a simple layout, was great for following upcoming concerts for bands a user selected to track and recommend similar sounding bands' concerts in the area of interest.

3. I had to try verifying my email several times, I figured out by trial and error that I needed to make an account on the website before setting up anything at all on the app (most apps help you set up accounts), when you set up musicians to follow its easy to not realize that "continue" means "finalize your selection or else it's gone" so that had to be done several times... Pretty, but very unfriendly to new users.This app doesn't work.

4. I still preferred the old layout though, and it seems like there is a lot of missing concerts in this view now.I love most things about this app except that I can't search specific dates for gigs.

5. I was a big fan of this app in the past but now I don't see the appeal.I used to really enjoy this app, coming back it took me 5 minutes and googling just to find how to see a list of events with just the artists I follow which was the best thing about the app previously.

6. Now the user has to sift through bands they may not like, just to find concerts for bands their interested in periodically, like a needle in a haystack.

7. Also, it's very disheartening when I've scrolled for 80 years to get to a date, click on an artist for more info, and then when I hit the back button it takes me all the way back to the beginning of the list for more scrolling.

8. It then fails to find any bands that I search for or load anything from the pre-defined genres, and there is no option to skip this.

9. Therefore, this app is completely useless which is unfortunate because in theory it seems like something that would be very useful to those of us who enjoy music.I'm enjoying the ability to add events in my area to my calendar.

10. It basically fails to scan my Spotify data and requests that I manually enter bands to build the "musicDNA".

11. It's done that since day one.I liked this app a lot better when all of the upcoming concerts were listed in alphabetical order by artist in a single list.

Steps to Troubleshoot & Fix Bandsintown Concerts Issues

1. Fix Bandsintown Concerts Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Bandsintown Concerts: Restarting the app will resolve most errors.
  2. Update the Bandsintown Concerts App. Here is how:
    1. On Android goto PlayStore » Search for "Bandsintown Concerts" » Open Bandsintown Concerts » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bandsintown Concerts » click "UPDATE".
  3. Clear Bandsintown Concerts app cache: Clearing cached data will force your app to retrieve the latest data directly from Bandsintown Concerts servers.
    1. On Android, goto Settings » Apps » Select "Bandsintown Concerts" » click Storage » click "Clear Cache".
  4. Check Bandsintown Concerts app permissions. If any of these permissions required to use your device's features are disenabled, Bandsintown Concerts might not work.
  5. Uninstall and reinstall Bandsintown Concerts. If nothing else has worked, completely uninstall Bandsintown Concerts then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Bandsintown Concerts not working


2. Fix Bandsintown Concerts Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Bandsintown Concerts be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Bandsintown Concerts not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Bandsintown Concerts may not be able to connect to the Internet when running in the background.

Reported Issues