Contact BlueCare Anywhere Customer Service

Why should I report an Issue with BlueCare Anywhere?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Blue Cross Blue Shield of Arizona to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Thank you for this amazing option truly perfect as I was able to sit in the comfort of my own home.The stupid app keeps saying "we cant reach your insurance, so you have to pay full cost", even though I have insurance, and I triple checked that it is entered correctly.

2. I think this is a pretty good alternative when you just can't make it to a doctor or they can't schedule you soon enough! I waited for a physician for about 8 minutes, and my phone stayed on while i was on hold did i didn't worry about my session timing out, which was nice.

3. I don't have that issue in other teleconferencing apps.Great experience with doctor! However, the app crashed (used w Samsung Galaxy S9) when I was in the waiting room, so I had to get back at the end of the line again.

4. My physician was very nice and helpful, got me a prescription right away! As for the app itself it is pretty straightforward and intuitive, the menu could use more leading between items and I'd change "Settings" to "Account"Constant errors with reading insurance information.

5. I have used this app many times and if it wasn't for this app and able to use this I would be going either for myself or my small children to the ER waiting hours and hours.I love how easy it is so see a doctor quickly.

6. There's no way to schedule an appointment, no way to get notified of your turn other than keeping the app open all day, the wait time is ridiculous, and the planning is horrible.

7. Sometimes the app closes out, sometimes the doctor you've been waiting 3 hours to speak with just randomly becomes unavailable.

8. Although my wait was long(about 45 minutes) to see a provider it was still worth as I was able to connect through my phone and get a true provider to talk and see me.

9. It seems like just a scam to make more money.The doctors are always so nice they are always professional quick and easy appointment set up which is awesome.

10. Can send pictures also your co-payment is listed prior to your appointment is by any chance appointment cannot take place or they cannot treat the condition you will not be charged.

11. Many times it cannot contact my insurance and makes me pay full price.

1. Fix BlueCare Anywhere Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart BlueCare Anywhere: Restarting the app will resolve most errors.
2. Update the BlueCare Anywhere App. Here is how:
   1. On Android goto PlayStore » Search for "BlueCare Anywhere" » Open BlueCare Anywhere » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BlueCare Anywhere » click "UPDATE".
3. Clear BlueCare Anywhere app cache: Clearing cached data will force your app to retrieve the latest data directly from BlueCare Anywhere servers.
   1. On Android, goto Settings » Apps » Select "BlueCare Anywhere" » click Storage » click "Clear Cache".
4. Check BlueCare Anywhere app permissions. If any of these permissions required to use your device's features are disenabled, BlueCare Anywhere might not work.
5. Uninstall and reinstall BlueCare Anywhere. If nothing else has worked, completely uninstall BlueCare Anywhere then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing BlueCare Anywhere not working

2. Fix BlueCare Anywhere Server issues & Internet Connection

1. Check network connection: An unstable Internet will make BlueCare Anywhere be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to BlueCare Anywhere not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, BlueCare Anywhere may not be able to connect to the Internet when running in the background.