Contact Axxess Agencycore Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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3. Skip support wait times and emailing back and forth. Get help immediately.

1. Location service says I'm not near patients address even though I'm at their doorstep, schedule takes half an hour to load every time, I can't respond to email messages because the app won't send them, signatures don't go through half the time, and app crashes 80% of the time.

2. You guys have got to fix this.I am two weeks new into this company that uses this app, and it has given my trouble twice; last week, I was able to fix it, last night my computer crashed, had to reset and reboot my computer, and everything works except this website, I still haven't begun to complete my nurse's notes, it's late now, and I can't seem to get any help, no sleep, stressed out over this, nursing is difficult because of this... I rather hand write my notes, I am behind because of this, right now.

3. Before I was still able to collect the Pts signature but now it won't even load my schedule when I don't have service! This app is so slow to load too and another thing that would be helpful if I'd have access to my Pts addresses easierHad to edit review.

4. Had to wait for at least an hour for it to come back up! Fix your app, it sucks.Please fix bugs: When in chart selecting a topic (ex:goals) app will force close and send you back to password screen, very annoying and not using to chart anymore.

5. Asks to update when it is already updated, is so slow it gets backlogged in tasks you've ready clicked, and makes signing for patients a nightmare with a one in tall box that is the entire width.

6. Thank you for app.This app is so ANNOYING!! I keep getting these interruptive messages saying "Aww Snap, something went wrong while displaying this page" while I'm doing my note and all my information is deleted and i have to begin the note all over again.

7. Unusable Most of the time, the app sits on a blank screen after entering my PIN.

8. App lagging is slow and wastes time.

9. Losing a note is very frustrating especially when they are already time consuming.

10. I can go on and on... oh save you work often because the app has a tendency to erase input.I'm frustrated beyond belief with this slow unresponsive app.

11. I use the desktop version on my phone for the majority of the time.

1. Fix Axxess Agencycore Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Axxess Agencycore: Restarting the app will resolve most errors.
2. Update the Axxess Agencycore App. Here is how:
   1. On Android goto PlayStore » Search for "Axxess Agencycore" » Open Axxess Agencycore » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Axxess Agencycore » click "UPDATE".
3. Clear Axxess Agencycore app cache: Clearing cached data will force your app to retrieve the latest data directly from Axxess Agencycore servers.
   1. On Android, goto Settings » Apps » Select "Axxess Agencycore" » click Storage » click "Clear Cache".
4. Check Axxess Agencycore app permissions. If any of these permissions required to use your device's features are disenabled, Axxess Agencycore might not work.
5. Uninstall and reinstall Axxess Agencycore. If nothing else has worked, completely uninstall Axxess Agencycore then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Axxess Agencycore not working

2. Fix Axxess Agencycore Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Axxess Agencycore be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Axxess Agencycore not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Axxess Agencycore may not be able to connect to the Internet when running in the background.