1. Latest update addressed crashes on Samsung devices running Android 11.When filling out info that you need to refer to throughout the process, it really helps when an App doesn't switch you to different pages of the form every time you switch back and forth between it and the other Apps that contain that info.
2. Lastly, it should have the option to edit any info when entering the wrong information.I thought this was the best app of its kind that I had used for these travel forms until I got into entering information.
3. The "form alias" is confusing and there isn't any question sign link giving further description of what correct information is needed.
4. It's only clear by context what you agree to.For an app that is supposed to collect simple data and simplify a complex process, this is a spectacular and infuriating failure on both counts.
5. The worst thing is that if you lock your screen without completing the given page, it clears the information you put In.This could be made a lot easier to understand.
6. If your phone falls asleep or if you have to open another app to find the information, it clears your entries.
7. "Home Address" for instance rather than just "Address", confusing as it displays a Spanish flag by default at the foot of the page, so I assumed it was the address of my destination.Bad use flow.
8. After update you have to clear the data for the app to have it working again, otherwise it crashes immediately.
9. Once the missing information is put in one has to navigate through all the forms to re-apply only to get another missing/bad information notice.
10. Incorrect data is not immediately recognized but sometimes only when you try to send the form.
11. Upon clearing data you will obviously loose the form you created.
Keep getting error message tell me to try in a few minutes but it’s not working. I have deleted app several times and tried over. Please hell we are traveling tomorrow
I have e filled the form but have an error message stating a form with specific data already exists but there isnt
NEED TO CORRECT MY NAME AS PASSPORT IN MY SPTH I ARRIVE TOMORROW AM
I have completed the form but at the end it says error form can not be created a form exists for the specified data
I have deleted your email providing link & code to complete the health questionnaire & receive a QR CODE. I am flying to Spain in 2 days time & need to get my code! Can you please resend your email to me.
Cannot get QR code, say form already exists
Good Morning.
We are travelling to Fuerteventura on Saturday 9th April. My daughter who is age 16 has been fully vaccinated - 2 doses of Pfizer within 270 days of travel. The website has rejected her covid pass. Can you tell me if this is an error please.
Hello, I can’t fullfil the spth formular please help
QR code not generating, all fields compmwted but says form data already exists. Fly out Friday, please help!
I filled in my Name passport no and ferry name.I have not recieved an email code fromSpTH , My email address is correct and I have checked my spam.
My wife also tried and had the same problem
Please help
We cannot enter Spain with out a QR code
Hello
I have a VERY URGENT problem with the SpTH App:
I am travelling to Lanzarote with a friend tomorrow, so we tried to fill out the form yesterday. I had no problems with it, but for my friend it didn't work. After completing the form and pressing the "Generate QR-Code" button, he got an error saying that a QR-Code with his data had already been generated. THIS IS NOT CORRECT. He never received an E-Mail and also in the App the form is "incomplete", so there is no QR-Code.
We need the help ASAP, as our flight leaves tomorrow midday.
Thank you.
J'ai rempli le formulaire mais je n'arrive pas à m'enregistrer pour obtenir mon QR code "e mail invalide", et pourtant il est valide!
I can’t access qr code I have 3 for my family keeps saying form already exists
I´ve filled in the form in the app in my mobile and when I come to the last stage, pushing for "get QR" I get a reply that the form could not be created. A form already exists for the specified data.?
I can't find my form identifier. Can you create a new form identifier for me?
I think that I created my Individual FCS Form first and then my wife's. I was able to get her QR code using this email address
My passport number is 560734723
My FCS Form Code is 544706
I'm arriving April 5 on OB6118
MALGRE MES NOUBREUSES RELANCES, TJRS PAS DE RETOUR POUR OBTENIOR LE QR !!!!!!!
I can't enter on the Spth website
to filled the form that I need going back to Spain.. to have QR code..
I can not finalized my form and get my QR code because i get thé error message that my form already exist. Coule you please help me ?
URGENT
J'ai rempli mon formulaire et aucun code QRje pars dans 48h
Merci de m'appeler 3300663319383
Merci
Cordialement
We are travelling to Spain tomorrow by ferry we can not download our SPTH . My wife and I can not travel without this form . When we try it says form already completed .
I am unable to obtain the QR code. Not receiving email with link
I fill in all the questions but i have at the end e message that will say the form could not be created. A form already exists for the specified data. Can you help me.
I go to spain tomorrow. I forgot my password for the site Spth and impossible to reinitialize it. I click on the link in the mail, but it ask me the old pasword... What can I do? Thanks
Can you please help me, I've tried to fill your form to travel to Spain (from France) on Saturday morning but the site /app won't issue the QR code, it says that there is already a form with the same data (I probably tried to fill the form twice, by mistake). How can we solve the problem before my departure? PLEASE HELP
Hello, I cannnot complete my form, ar The end IT sais "The form could not be created. A form already exista for The specified data" plecase help, my flight ia TODAY.
Hi I've made mistakes on my form and have received we codes for transit , which isn't what I need but can't seem to access it to change it . I fly on Friday morning early .
SpTH app erstellt keinen QR Code.
Morgen früh fliege ich nach Spanien. Was soll ich tun?
I restarted form in app, without realising I'd already started 1 on Web. I Don't have any codes from Web and app will not give me QR code. Can you help please 🙏
I am filling in the form through the app. Currently i am on the page 'declaration of responsibility' when i click on 'get QR' i get an error that says: The form could not be created. A form already exists for the specified data. How can i fix this problem? I've already deleted my trip from the app and filled in a new one but the error is still coming up.
i have filled in the Spanish locator form and made an error when putting in the wrong date and type of booster i received and validated it before i realised so any help would be appreciated. Phil
My form has been validated but will not all me to get a QR code ?
Bonjour j ai essayé par internet de demander nos codes et je ne suis pas sûre d avoir bien fait
Aucunes confirmation
Je pars en Espagne samedi avec mon mari
Spinard Florence Fabrice Spinard
Nvol Fr6495
Merci
Both myself and wife got the same answer when we looked for the qr code
That the form already exists for the specified data and I do not know what to do
I cannot retrieve my SpTH form ?
It says that a form already exists for the specified data but I have not done a form before.
Hi,
I'm unable to attach my mother in laws covid cert to the spth as her passport name and NHS registered name do not match.
Can you please advise how to do it.
Regards
Mark Thomas
Message on app says can't complete form because it already exists on the data supplied
I can’t get QR says form already exists
Hi i've been trying to download my qr code but it keeps sayingthe form could not be created. A FORM ALREADY EXISTS FOR THE SPECIFIED DATA.
Follow up message. Name of person concerned is Olive Edwards but using same email address. Note: we are flying 30th March 2022. Regards
I can’t get beyond travel history page. Keeps coming up error in contacting server, try again in a few minutes, I’ve been trying for the last few hours and can’t get through.
Nothing wrong with internet signal, I’m to fly tomorrow, now I’m getting a bit anxious that this can’t be completed.
Help!!
Thanks
Cannot get QR form as message comes up a form with these details already exists
My partner and I are both trying to complete the form and both say error. We have tried the app and the online. We have been trying since yesterday. We have tried logging off and on etc.
Try 6 times
Ich habe auf der 2. Seite eine falsche Adresse angegeben
Hi I accidentally closed the page on my spanish health form now I carnt get back in to restart the form ? I have the code you sent me by email but I o ly have 1 code and they want two bits of Information identifier and code please help as we leave in a week yours thankfully Joseph greenaway
Hallo meine Frau hat den QR Code ihrer ersten Impfung gescannt und nicht den ihrer Dritten Impfung. Ist es möglich das noch zu ändern?
Hi there, my partner has lost the security code to be able to finish his application, how can I get this resent? Thanks
Impossible de récupérer le formulaire
Départ cette nuit
Hello,
I am trying to complete the form but they're asking for mu number seat but i don't have it yet. What can i do ?
Il me dit que j' ai déjà un spth en cours et je ne sais pas comment le récupérer ,et je ne peux pas faire un nouveau
Hi
Keeps saying I all ready have one ,and it won't let me complete it not a complaint just wondering
I have made a mistake on my health questionnaire and want to know how to delete the form so I can redo the form.
Getting error code - The form could not be created. A form already exists for the specified data. It worked fine for my husband. How can I get my QR code?
It’s said validated when I uploaded my covid pass, but when I tried to do the declaration at the end it says “the form could not be created, a form already exists for the specified data”
fehler bei der erstem seite des formulars
meine persönlichen daten werden nicht akzeptiert
I cannot complete my locator form on the app, I did previously open form on laptop but couldn't complete on there. I fly at 9.30 am in the morning 23 03.2022
Registered many weeks ago, we fly on 26th March and just wanted too check I had started 1st part of form correctly, however when I re-enter details it tells me no details recognised. Is this because I have attempted to access this registration outwith the 48 hour guidelines. I am now really panicking!!!! Thank you for any advice you can offer
Hello
I tried to fill in the form to enter Spain on 24 March 22, I put my total ID name : WALTER BOSSU
BOSSU (is my wife name) , ID number 1807922548488, but at the end of the form, I entered my COVID certificate, on which there is only my birth name WALTER (not WALTER BOSSU) , and I cannot have the QR for travel; I tried to fill in a new form but it does not work.
Can you help please ?
I am travelling on Thursday.
Many Thanks,
Mrs WALTER BOSSU
je pars le 26 au COSTA RICA et mon formulaire est bloqué .Que se passe -t-il? je fais escale à Madrid
your form wont accept my flight number
I am trying to complete my form for my flight tomorrow but it says this data already exists so l can’t get my QR code? Please can you help
Are you able to help me complete the travel forms for spain?
I have filled in my locator form and tried to get my qr code and keeps saying form already exists and cannot retrieve so unable to get qr code
I have completed the Spanish locator form and clicked on get QR code and then get a message to say form already exists with specified data. No QR code appears. I travel at 7.05am on Weds 23rd and need the code to get into Spain. Please help
Can't fill form in as it's saying that one already exists
I cant fill the form in as it keeps saying one already exists
We can't connect to the server to submit our passenger locator form, travelling to Spain today
A keep getting the message "form already exists"
Hallo, ich habe alles ausgefüllt. Mir fehlt nur die Sitzplatznummer. Ohne Sitzplatznummer kann ich kein Code erhalten. Was kann ich machen?
Hello, I am almost completed the form and when I click to get the QR code I get a message saying.
"The firm could not be created
Form already exists in specified data"
Je ne peux pas récupérer mon dossier
I have answered everything for my trip to Gran Canaria in the SpTH app, including the seat number and all 3 vaccinations, but still get the message "incomplete" in "My Trips".
What please is incomplete?
I am traveling tomorrow and am unable to get my QR code. I keep getting the message that the form already exists. No one answering helpline number and no one has responded to my email with screen shot. Please help
I am trvaelling to Lanzarote on Sunday 20 March. I have filled in the SPTH form using the app but it is giving me an error message saying form already exists ???
When on part 6 of app and requesting QR code receiving error message the form cannot be created. A form already exists for the specified data. I have been unable to received the QR code even after using the spTH website to request it by email.
Bonjour, quand je termine de compléter le document spth sur mon smartphone, j'ai le message , un formulaire existe déjà, j'ai essayé en effaçant le formulaire courant, et recommencé, mais j'ai toujours le même message, un formulaire existe déjà...comment résoudre ce problème, je décolle dimanche matin. Merci
I cannot complete passenger locator form: cannot retrieve saved data
Keep getting the error message ‘the form could not be created. A form already exists for the specified data’
I have deleted all old forms and just have this firm unfinished. I’ve tried deleting it and starting again but still get the same issue.
hello ... i have tried to fill out the SpTH form but it states a form already exists but it does not and it will not allow me to continue .... please advise ... regards
i am not able to create the form on my mobile because a form already exist is says. What to do?
I have put my surname instead of my name and now can not get my Qpr code. What can I do to change it?? Thanks
I put my surname instead of my name on the form and now I can’t get my Qpr code. What can I do to fix it?
the system will note let me validate my trip to Gran canaria tomorrow no QR
it says form already exists
I have tried to go back into my form and my mothers form but i cannot get in and need these completed today? Please help
Hi trying to create form for husband and says form exists but I'm going round in circles. We fly tomorrow
Form could not be created- a form already exists
Have filled lacater form wiil not allow me to retrive also will not allow you to start a new form Pass code 513556 Mr Colin Eyre
Ich habe mehrfach versucht, das Formular auszufüllen. Jetzt bin ich wohl mehrfach registriert. Bitte daher alles löschen, damit ich neu starten kann. Vielen Dank
Can not get my qr code for travel to fuerteventura. It asks for form identification. I have the code not the form identification
My passenger locator form says already exists I go on holiday 15/3/22 what can I do
Cannot finish form because message:
The form could not be created. A form already exists for the specified data.
On my phone app, the SPTH form jumps from page 4 to page 6, meaning I’m not able to enter my vaccine details.
Travelling in less than 48 hours.
I tried starting the form again on my computer, but that was not possible.
Please help
I don’t succeed to download my QR code the message is doesn’t correspond with the form
I have got to end of form it says data and form already exy . I am panicking about this .
Saying form already exists
Hello I cant get my qr code it keeps saying form cannot be retrieved
saying form already exists can't get qr code
I travel tomorrow and the app won't allow me to generate a qr code. Please contact me as soon as possible on 07833590141
I have an error completing my Spth form it says FORM ALREADY EXISTS, I require this urgently as I am travelling to Spain soon