Published by VB Learning

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Why should I report an Issue with Atlas Subscription?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of VB Learning to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Atlas Subscription

1. This version of Human Anatomy Atlas is for employees and students of institutions and organizations with a subscription.

2. If you’re unsure whether this applies to you, we recommend you search for Human Anatomy Atlas by Visible Body to purchase the app.

Atlas Subscription Customer Insights

1. This app made the difference of me getting A's in my GA classes for just having a great refrence to go off ofThis app is awesome.. For those of you who asked about username and password they send an email with that info in it.Why isn't the Windows download avaliable for students? I would prefer to download on my chromebook.

2. For those wondering about the username and password, you must buy a subscription from the website then you'll be provided with a unique username and password OR if your institute has a subscription simply find this database on your institues library website to download.

3. There is a learning curve for navigating, but it is invaluable for most levels of anatomy, physiology or biologyThey have amazing support, content is really helpful and you can find anything you want on search bar and add it to model.

4. Otherwise a Great resource tool!!I have my username and password but it keeps saying incorrect password.

5. I message the support team, Tom part of support team have been helping me to resolve the problem l had either on my new software samsung table or on my samsung phone.

6. The new Altas of human body works amazing, better than old one.I recieved this app from my PT school, and it gives great details of the human body.

7. You definitely need a device competent for running large apps, but aside from that its great! It really helps me visualise what I've learned about A&P.

8. Is very usefull and help to understand how the muscles and bones work in 3DA couple non-user friendly things, but se as app on computer.

9. When asked, enter your staff/student email and it'll provide a loginAmazing resource.

10. Perfect 💯Due to the new software, l could not access the app.

11. I use this app almost everyday to see all the movement and details.

Steps to Troubleshoot & Fix Atlas Subscription Issues

1. Fix Atlas Subscription Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Atlas Subscription: Restarting the app will resolve most errors.
  2. Update the Atlas Subscription App. Here is how:
    1. On Android goto PlayStore » Search for "Atlas Subscription" » Open Atlas Subscription » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Atlas Subscription » click "UPDATE".
  3. Clear Atlas Subscription app cache: Clearing cached data will force your app to retrieve the latest data directly from Atlas Subscription servers.
    1. On Android, goto Settings » Apps » Select "Atlas Subscription" » click Storage » click "Clear Cache".
  4. Check Atlas Subscription app permissions. If any of these permissions required to use your device's features are disenabled, Atlas Subscription might not work.
  5. Uninstall and reinstall Atlas Subscription. If nothing else has worked, completely uninstall Atlas Subscription then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Atlas Subscription not working


2. Fix Atlas Subscription Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Atlas Subscription be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Atlas Subscription not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Atlas Subscription may not be able to connect to the Internet when running in the background.

Reported Issues