Contact Panic Diary Customer Service

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1. I went to settings and all of my previous settings changed!!! Waste of time, energy.Ty for writing back, it was my phone and my tablet not the app🤦🏻 ♀️ I'm sorry!I just realized this yesterday, my tablet is older then my phone! I wanted to update my post: I actually use this app to track my anxiety/panic/now depression/OCD attacks, the personal note that it provides for you I don't use anymore I use another app called The Zone which is a journaling app.Between the 2 apps they have helped me a lot.This is a really great & helpful app alone with both apps I'm very pleased.Ty!I was really liking this app as it is easy to use in the middle of a panic attack.

2. Things to improve, aside from the obvious of not deleting data randomly: -allow the manual entries to be saved/chosen in the future -the side menu pops out super often when I'm trying to select an option by side scrollingAll info missing, I logged a weeks worth of information and today I got on to log a panic attack and all of my other logs are gone.

3. My therapist will not be psyched to know I only have 2 days worth of entries since being given "homework" to document things since a week ago.

4. But since the update all my data has been lost I have no entry's recorded only my water and sleep!The developer was very quick to respond when I had questions about the Premium version.

5. When you look at the monthly view, you can see I've had multiple entries, but you cannot see them in the weekly view or go back to them and see what info I put.

6. Waste of money.Worked ok until it deleted all my entries after only 5 days 👍👍 do not recommend.

7. I'll update in a few wks after I use it more.My entries are constantly being deleted even after having paid.

8. Was great until I found out it Deletes all of my entries.

9. But my entries are disappearing so that is not helpful at all because I cannot remember now.

10. Your customer service is awful.Great, streamlined app set up in a simple yet detailed format.

11. I saved the entries.

1. Fix Panic Diary Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Panic Diary: Restarting the app will resolve most errors.
2. Update the Panic Diary App. Here is how:
   1. On Android goto PlayStore » Search for "Panic Diary" » Open Panic Diary: A anxiety tracker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Panic Diary » click "UPDATE".
3. Clear Panic Diary: A anxiety tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from Panic Diary servers.
   1. On Android, goto Settings » Apps » Select "Panic Diary: A anxiety tracker" » click Storage » click "Clear Cache".
4. Check Panic Diary app permissions. If any of these permissions required to use your device's features are disenabled, Panic Diary might not work.
5. Uninstall and reinstall Panic Diary. If nothing else has worked, completely uninstall Panic Diary then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Panic Diary not working

2. Fix Panic Diary Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Panic Diary be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Panic Diary not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Panic Diary may not be able to connect to the Internet when running in the background.