Published by VetsApp.org on Sep 28, 2024

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Why should I report an Issue with VetsApp: The App for Veterans?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of VetsApp.org to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About VetsApp: The App for Veterans

1. The essential app for Veterans, VetsApp offers hundreds of exclusive military Veteran discounts, handy calculators to see how much disability compensation you could receive, quick access to your VA health and benefits, loads of free events and virtual job fairs, and much more.

2. VetsApp does not store, record, or monitor any information exchanged between this app and secure websites.

3. Any information or services related to specific VA programs comes directly from VA. gov, and you will access those services directly on the VA. gov website.

4. Department of Veterans Affairs, the Department of Defense, or any other government agency.

5. VetsApp is not affiliated with the U. S.

6. If you have feedback about this app, e-mail contact@vetsapp. org ... if you're a Veteran in crisis, please call the Veterans Crisis Line immediately at 988, option 1.

VetsApp Customer Insights

1. This new Vet App sucksThe app was very useful until a few days ago when it was updated and now requires a sign-in and profile for a community that does not appear to validate Veteran credentials.

2. Tried to charge my credit card when it was supposed to be free.This service does not meet my needs, and I am trying to get a refund for my membership but can not find anywhere to even ask for it.

3. Looking at some of the information in profiles, this does not appear to be a safe forum for sharing data.

4. Highly recommend.With the VA apps being very disjointed and scattered, this site seems to be a great launching point to send you in the right direction.This app is a scam.

5. I us the app all the time to get updates , thanks VA keep up the great workTo be honest it makes you sign in or go here or there.

6. Additionally it says it doesn't store any info on you then as you read it actually does.

7. It is very easy to use once you log inThis app has provided an incredible ease of access to much needed veteran information.

8. I am in Thailand and the 12 hours differences in time make it hard to call.I use the about every 2 weeks for script refills and upcoming appts.

9. Thank y'all so much.Very good app for veterans spouses needs for keeping you safe .

10. Reading is fundamental.They ask me for a credit card to verify then decline it when it is good.

11. This has been my go to app when I want to message my doctor or manage other features regarding my Healthcare.

Steps to Troubleshoot & Fix VetsApp Issues

1. Fix VetsApp Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart VetsApp: Restarting the app will resolve most errors.
  2. Update the VetsApp App. Here is how:
    1. On Android goto PlayStore » Search for "VetsApp" » Open VetsApp: The App for Veterans » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for VetsApp » click "UPDATE".
  3. Clear VetsApp: The App for Veterans app cache: Clearing cached data will force your app to retrieve the latest data directly from VetsApp servers.
    1. On Android, goto Settings » Apps » Select "VetsApp: The App for Veterans" » click Storage » click "Clear Cache".
  4. Check VetsApp app permissions. If any of these permissions required to use your device's features are disenabled, VetsApp might not work.
  5. Uninstall and reinstall VetsApp. If nothing else has worked, completely uninstall VetsApp then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing VetsApp not working


2. Fix VetsApp Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make VetsApp be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to VetsApp not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, VetsApp may not be able to connect to the Internet when running in the background.

Reported Issues