Contact Night Light Customer Service

Why chat with our AI Night Light Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Night Light.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Would prefer customization options or any choices at all like the sound has.I love this however I wish there were more options of abiment sounds with it and a choice without sounds I just need it for the night light as I can't sleep in pure darkness I find it easier to sleep with some lightVery calming.

2. Really stupid programming seeing how this is used to go to sleep and it turns on blasting a advert.

3. Any developer who does purposely does things like that just to make the ad more annoying, doesn't deserve my respect or currency.

4. UNINSTALL!!!Love it, use it every night for my kids to go to sleep with the rain.

5. Thank you.It works like it should the sound choices are quite good but very disappointed in light itself.

6. Ads are understandable in a free app, but this app "purposely" turns your volume all the way up right when the ad is about to play.

7. When first turning it on the advertising starts and is at full volume for like 5 seconds before you can x out.

8. I use the ocean with headphones and it puts me to sleep right away.

9. I use a pink Himalayan salt lamp anyway but this one I can bring with me when I am traveling.Waste of time.

10. Tried uninstalling and reinstalling several times but just keep getting request to close app or submit feedback.

11. The sounds are helpful for sleeping.

1. Fix Night Light Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Night Light: Restarting the app will resolve most errors.
2. Update the Night Light App. Here is how:
   1. On Android goto PlayStore » Search for "Night Light" » Open Night Light : Spa Ambience » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Night Light » click "UPDATE".
3. Clear Night Light : Spa Ambience app cache: Clearing cached data will force your app to retrieve the latest data directly from Night Light servers.
   1. On Android, goto Settings » Apps » Select "Night Light : Spa Ambience" » click Storage » click "Clear Cache".
4. Check Night Light app permissions. If any of these permissions required to use your device's features are disenabled, Night Light might not work.
5. Uninstall and reinstall Night Light. If nothing else has worked, completely uninstall Night Light then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Night Light not working

2. Fix Night Light Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Night Light be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Night Light not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Night Light may not be able to connect to the Internet when running in the background.