Published by Zeust Ltd. on Nov 14, 2024

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Why should I report an Issue with Virtual Number - Fanytel?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Zeust Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Virtual Number Customer Insights

1. Avoid.Very bad app you will just send a message concerning your problems uncountable times and uncountable times the will read it and ignore without replying is very bad if you are not ready to do business and satisfy costomers kindly remove and shot down the app 😡😡Probably the best virtual number app I've ever come acrossed but I have a problem I was logged out of my fanytel account and I have some money worth 98.48$ in it and I'm unable to login because it keeps on telling me "something went wrong try again later" I tried logging in again and I purchased a new number and my money was also deducted but I'm unable to use it because they say the number is registered on another account and it still confusing to me.... please I beg of you to resolve this plsHi,Fansytel.It's in appropriate to get false rates on this app store,don't know how u succeeded.I installed this app on the 3/6/2023.

2. i have used for last 12 years so many APP to use VOIP but among all this one is the best, and function properlyBest experience only thing is I lost 2 accounts with WhatsApp and telegram as the previous number got expired after a month.

3. I purchased a US number I just used it for 4 days, you guys logged me out saying the number is been registered on another device.

4. You should try the app put.It is the best App, works perfectly, also their 24 hours thech support is a key thing , i was impressed, and their payment systems are very good, not like other APP.

5. They are ready to assist with all the problems even with logging in and using the numbers.

6. I lost access to my account, I made a complaint and They responded immediately and resolved the issue.

7. Just not sure how to unsubscribe from all these $0.99/mo. lines now... Overall really great app, if you can swing $2 it's a no brainer.The customer service is very commendable.

8. Immediately I opened the app i was asked to purchase the US number.

9. The seller kept saying "they were having technical difficulties" but could not resolve after 72 hours.

10. I couldn't access my own account again and I paid for a month subscription.

11. The worse app everDid not work, Google refunded my money.

Steps to Troubleshoot & Fix Virtual Number Issues

1. Fix Virtual Number Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Virtual Number: Restarting the app will resolve most errors.
  2. Update the Virtual Number App. Here is how:
    1. On Android goto PlayStore » Search for "Virtual Number" » Open Virtual Number - Fanytel » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Virtual Number » click "UPDATE".
  3. Clear Virtual Number - Fanytel app cache: Clearing cached data will force your app to retrieve the latest data directly from Virtual Number servers.
    1. On Android, goto Settings » Apps » Select "Virtual Number - Fanytel" » click Storage » click "Clear Cache".
  4. Check Virtual Number app permissions. If any of these permissions required to use your device's features are disenabled, Virtual Number might not work.
  5. Uninstall and reinstall Virtual Number. If nothing else has worked, completely uninstall Virtual Number then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Virtual Number not working


2. Fix Virtual Number Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Virtual Number be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Virtual Number not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Virtual Number may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Deleted my all data and ac

    — by Mohd 2 years ago

  • Hello, we have purchased a US phone number 17792180251 but it seems not working nowadays. I need to receive verification codes from that number. My account number is +639978871084. Please fix it ASAP. I have had many chat messages with your WhatsApp app for 2 days but no answers yet. Thank you.

    — by Edgar Marcaida 2 years ago

  • This application does not work and it's a fraud. No matter what you try to work. I charged two dollars and doesn't allow me to do anything and doesn't give me a number. I will call my bank to make sure that you never charge my money every month.

    — by Pilar 2 years ago

  • I can’t make a payment for monthly subscription

    — by Roya 2 years ago