Contact Hotmail Customer Service

Why chat with our AI Hotmail Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Hotmail.
3. Skip support wait times and emailing back and forth. Get help immediately.

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1. Fix Hotmail Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Hotmail: Restarting the app will resolve most errors.
2. Update the Hotmail App. Here is how:
   1. On Android goto PlayStore » Search for "Hotmail" » Open Hotmail - Email for Hotmail » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hotmail » click "UPDATE".
3. Clear Hotmail - Email for Hotmail app cache: Clearing cached data will force your app to retrieve the latest data directly from Hotmail servers.
   1. On Android, goto Settings » Apps » Select "Hotmail - Email for Hotmail" » click Storage » click "Clear Cache".
4. Check Hotmail app permissions. If any of these permissions required to use your device's features are disenabled, Hotmail might not work.
5. Uninstall and reinstall Hotmail. If nothing else has worked, completely uninstall Hotmail then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Hotmail not working

2. Fix Hotmail Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Hotmail be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Hotmail not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Hotmail may not be able to connect to the Internet when running in the background.