Published by McClatchy on Jul 16, 2024

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What users are saying

1. For the last few weeks, when I press on an article to read it and then press the back button to return to the current page, the current page returns but then goes right back to the first page of the paper.

2. If you used the app, you'd know it's broken: pages that show up blank, pages that show up with content and go blank after a fraction of a second, pages that sometimes do refresh when changing the tablet orientation, etc... The app used to work but it clearly doesn't anymore and, if you tested it, you'd see it.

3. App on tablet always goes back to the first page of the paper when closing an article.

4. The blank screen has a left-pointing arrow at the top left of the page, but I usually have to hit it twice to get back to the article.

5. Then when clicking on some articles it will go to the article briefly, then transition to a blank screen.

6. Often articles are associated with many categories, so the more categories you include on your feed, the greater the likelihood of having the same article repeated many times as you scroll.

7. If I read on the website, not the app there is a close button at the top of the screen which takes you right back to the current page.

8. Why aren't you looking at the dismal app rating and fixing this!? I also read the San Diego Union-Tribune on my tablet and their app works perfectly.Pretty much what most have mentioned.

9. I get sorry notifications but when I click on the notification it takes me to the home screen, not the article.

10. Still random lockups and restarts, usually when navigating between pages in replica view, or switching between replica and article views.

11. Help!The new app doesn't work on my Samsung tablet or Google pixel phone.

Steps to Troubleshoot & Fix The Sacramento Bee newspaper Issues

1. Fix The Sacramento Bee newspaper Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart The Sacramento Bee newspaper: Restarting the app will resolve most errors.
  2. Update the The Sacramento Bee newspaper App. Here is how:
    1. On Android goto PlayStore » Search for "The Sacramento Bee newspaper" » Open The Sacramento Bee newspaper » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Sacramento Bee newspaper » click "UPDATE".
  3. Clear The Sacramento Bee newspaper app cache: Clearing cached data will force your app to retrieve the latest data directly from The Sacramento Bee newspaper servers.
    1. On Android, goto Settings » Apps » Select "The Sacramento Bee newspaper" » click Storage » click "Clear Cache".
  4. Check The Sacramento Bee newspaper app permissions. If any of these permissions required to use your device's features are disenabled, The Sacramento Bee newspaper might not work.
  5. Uninstall and reinstall The Sacramento Bee newspaper. If nothing else has worked, completely uninstall The Sacramento Bee newspaper then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing The Sacramento Bee newspaper not working


2. Fix The Sacramento Bee newspaper Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make The Sacramento Bee newspaper be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to The Sacramento Bee newspaper not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, The Sacramento Bee newspaper may not be able to connect to the Internet when running in the background.

Reported Issues

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