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Steps to Troubleshoot & Fix The History of the 25 Prophets Issues
1. Fix The History of the 25 Prophets Not Working/Crashes/Errors/Unresponsive & Black/White screen:
Restart The History of the 25 Prophets: Restarting the app will resolve most errors.
Update the The History of the 25 Prophets App. Here is how:
On Android goto PlayStore » Search for "The History of the 25 Prophets" » Open The History of the 25 Prophets » click "Update".
On iPhone, goto AppStore » Your profile » Available Updates » Check for The History of the 25 Prophets » click "UPDATE".
Clear The History of the 25 Prophets app cache: Clearing cached data will force your app to retrieve the latest data directly from The History of the 25 Prophets servers.
On Android, goto Settings » Apps » Select "The History of the 25 Prophets" » click Storage » click "Clear Cache".
Check The History of the 25 Prophets app permissions. If any of these permissions required to use your device's features are disenabled, The History of the 25 Prophets might not work.
Uninstall and reinstall The History of the 25 Prophets. If nothing else has worked, completely uninstall The History of the 25 Prophets then reinstall.
Restart your device. Last, restarting your device can often clear most problems causing The History of the 25 Prophets not working
2. Fix The History of the 25 Prophets Server issues & Internet Connection
Check network connection: An unstable Internet will make The History of the 25 Prophets be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
Disable VPN: VPN can cause connection errors and lead to The History of the 25 Prophets not working. Make sure all VPNs are off
Enable background data: When Background data is turned off, The History of the 25 Prophets may not be able to connect to the Internet when running in the background.
Reported Issues
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