Published by AndroidBull on Nov 29, 2024

contact Incognito Browser - Go Private Chat with our AI-based Incognito Browser Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Incognito Browser?



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Why chat with our AI Incognito Browser Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Incognito Browser.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Stuff doesn't even load in fully in the images section of the browser.Perfect browser app hides all the private personal info you don't want just anyone to get a hold of, and keeps most adds off your device at the time of using this app! Thank youIt used to be a great app, but i have been having some issues since the big update.

2. I accidentally installed it thinking it was another one I had installed before I installed this one.It still didn't match the location of the device where I'm using from.Navigate well on this app,looking forward too maybe the expansion of BHEALTH settings in the future...we shall see if it proves private!!!! SECURE???? HOPE SOGlitchy since the new browser update.

3. Unless you get the interface fixed I can't really recommend this app for anyone.It's a great app,when you consider it was a quantum jump in browser performance in the incognito realm..if I do recall...they were out with this app over ten years ago.Yes I'm that old...lol.It's pretty good.I don't have to worry about cookies and history being tracked.So far, I like it.But, I am accessing it from a location that's different from what it shows when I look up something.

4. The stupid swiping forward or back pages & pull down to reload page, need to be an on/off Option! When trying to scroll or zoom in & out it just constantly reloads or < >'s the page making it too aggravating to use.Of course everything can be better you should always strive for perfection a feeling of completeness.

5. Overall I am satisfied for the free version I'm not going to comment or elaborate on what could be better cuz there isn't anything that could be betterWhile the app seems to handle most websites just fine the interface is pretty slow, this made the app pretty unbearable to use for me.

6. I'm not sure why.It says that the location it shows is based on my previous activity.I've never used this app before.

7. Another major problem is that when i leave the app, instead of immediately erasing all data and making it so that nothing happened, i can easily go back into the app as if i never left.

8. So for the free version, it is quite acceptable.

9. It takes me way slower to switch tabs and freezes.

10. And we do not usually experience that unless we are being creative.

11. Very Disappointed the last year.

Steps to Troubleshoot & Fix Incognito Browser Issues

1. Fix Incognito Browser Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Incognito Browser: Restarting the app will resolve most errors.
  2. Update the Incognito Browser App. Here is how:
    1. On Android goto PlayStore » Search for "Incognito Browser" » Open Incognito Browser - Go Private » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Incognito Browser » click "UPDATE".
  3. Clear Incognito Browser - Go Private app cache: Clearing cached data will force your app to retrieve the latest data directly from Incognito Browser servers.
    1. On Android, goto Settings » Apps » Select "Incognito Browser - Go Private" » click Storage » click "Clear Cache".
  4. Check Incognito Browser app permissions. If any of these permissions required to use your device's features are disenabled, Incognito Browser might not work.
  5. Uninstall and reinstall Incognito Browser. If nothing else has worked, completely uninstall Incognito Browser then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Incognito Browser not working


2. Fix Incognito Browser Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Incognito Browser be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Incognito Browser not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Incognito Browser may not be able to connect to the Internet when running in the background.

Reported Issues

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