Contact Amplifon Customer Service

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1. Is the number you want me to call a UK number? It's unlikely I'm gonna call an international number for service support.Poor bluetooth connection with Samsung S21 phone While paired with aids listening to music Phone must be at chest height.

2. edit: Today I found out that there are issues when I am on the phone, sound is perfect, but I can't be heard, I have to switch to normal phone settings to be able to talk, but then my hearing aids won't give the sound anymore.

3. Would give 0 stars if had that option! Phone works only in right ear (when it works) I have to constantly shut off my hearing aids to get my book to stream through my hearing aids.

4. And I can't hear the other side, because I need the hearing aids to stream the sound.Pants. Why don't they work with android.

5. I unpaired and re-paired my hearing aids to my phone due to the left dropping out frequently.

6. I had to shut off my hearing aids to use phone.

7. The app will control the settings of my Ampli-Energy 4VS but will not stream audio to the hearing aids.

8. I would like it to start automatically, so it is always ready to connect to my HAC hearing aids.I got the mid range about 3 months ago.

9. FIX THE APP or the aids!Well, it works, The app also loses the connection to the hearing aids sometimes.

10. Tried reboot of phone, many off-on attempts with aids.

11. Also doesn't stream to both hearing aids at times.

1. Fix Amplifon Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Amplifon: Restarting the app will resolve most errors.
2. Update the Amplifon App. Here is how:
   1. On Android goto PlayStore » Search for "Amplifon" » Open Amplifon » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Amplifon » click "UPDATE".
3. Clear Amplifon app cache: Clearing cached data will force your app to retrieve the latest data directly from Amplifon servers.
   1. On Android, goto Settings » Apps » Select "Amplifon" » click Storage » click "Clear Cache".
4. Check Amplifon app permissions. If any of these permissions required to use your device's features are disenabled, Amplifon might not work.
5. Uninstall and reinstall Amplifon. If nothing else has worked, completely uninstall Amplifon then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Amplifon not working

2. Fix Amplifon Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Amplifon be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Amplifon not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Amplifon may not be able to connect to the Internet when running in the background.