Published by AMN Healthcare Inc on Nov 15, 2024

contact AMN Passport: Healthcare Jobs Chat with our AI-based AMN Passport Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with AMN Passport?



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Why chat with our AI AMN Passport Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of AMN Passport.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. The job search function needs to be updated with easier functionality and I often wonder if it reflects the latest needs given to AMM.Have not been assigned a recruiter, and it's been 3 weeks.It won't allow you to edit if you need to change something.

2. When I try to view my contract the app closes out 09/22: Over a year and a half later and it's STILL doing the same thing!In theory, it's convient, but the app is slow, crashes when you try to access some features, makes you download files before you can view them, and even then downloads corrupt files, so you can't even view them.

3. This is very frustrating when you are trying to upload documents or open up certain areas within the app I cant get any of my credentials checked off because when I click on anything it freezes up.

4. I'm suprised at the lack of quality, considering how hard they push you to get and use the app.Since my last review regarding the app freezing up and having to close down everything to restart only to have the same issue still has not been corrected.

5. The messages they send doesn't provide links to people they are telling you to contact or thinks they want you to complete.

6. There is also information that is visible on the website but does not coincide or feed into the app, despite suggestions and links causing you to believe the opposite.Usability sucks.

7. Document upload is imperfect; can't fit a normal screenshot size in the "box" and trying to expand it resulted in the box getting tinier & couldn't grab it again.

8. Update 4/26/2023: app has been working much better and closely reflects the website.

9. Terrible! It closes out all the time for no reason, Its slow, it doesn't load properly.

10. Update 1/15/21 I uninstalled, re-installed, and updated and im still having the same issue.

11. There needs to be an authentication process to reset the account if you get locked out not just forget your password.

Steps to Troubleshoot & Fix AMN Passport Issues

1. Fix AMN Passport Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart AMN Passport: Restarting the app will resolve most errors.
  2. Update the AMN Passport App. Here is how:
    1. On Android goto PlayStore » Search for "AMN Passport" » Open AMN Passport: Healthcare Jobs » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AMN Passport » click "UPDATE".
  3. Clear AMN Passport: Healthcare Jobs app cache: Clearing cached data will force your app to retrieve the latest data directly from AMN Passport servers.
    1. On Android, goto Settings » Apps » Select "AMN Passport: Healthcare Jobs" » click Storage » click "Clear Cache".
  4. Check AMN Passport app permissions. If any of these permissions required to use your device's features are disenabled, AMN Passport might not work.
  5. Uninstall and reinstall AMN Passport. If nothing else has worked, completely uninstall AMN Passport then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing AMN Passport not working


2. Fix AMN Passport Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make AMN Passport be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to AMN Passport not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, AMN Passport may not be able to connect to the Internet when running in the background.

Reported Issues

— 1 year ago by Johnson Nwamaka Felicia

I was suspended for so many attempt while creating an account for me the sign my contract/agreement with ogp. Please need my mail to be reactivated to enable me complete the signing. Thanks

— 2 years ago by J osborne

I was directed to the wrong website. I want to cancel this account. A friend was helping me and joined this by accident. Please cancel acct. I'm not in this job industry