Contact Ambra Customer Service

Why should I report an Issue with Ambra?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Ambra Viewer to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. While not intended for diagnostic use, imaging can be securely shared directly from within the app to other physicians, administrators, and patients for enhanced communication and collaboration.

2. Users can effortlessly view imaging from anywhere, scroll through a series, and utilize radiology tooling like zooming, pinching, and rotating all from the palm of their hand.

3. Access Ambra Health's award-winning medical image management suite right from the palm of your hand.

4. The Ambra app, which was developed in close collaboration with leading providers, allows physicians to access imaging from anywhere and communicate securely with other physicians and even patients.

1. Prime example folks... there's no caring.Its the worst haveing to go to 1959 a hitting a thousand time on the calendar also it won't even let see my imagesI tried installing it twice, but it won't open.This app is awful.

2. Super frustrating,Use a computer.Apparently this "app" does not show ultrasounds or other images unless you are logged into a laptop or a desktop PC.

3. Log into your charts and records at your hospital on your laptop or PC and then click on the link to see the images that takes you to Ambra website.

4. When I installed it on my Android cell phone (to view images from a test I underwent at a hospital) it would not display the images.

5. Neither matches where he went and after typing all his correct information it then tells me not found.

6. The screen blinks then...nothing. I sure would like to see the image results from my test, you know just in case I'm dying, maybe? Fix this s**t.No workie bezerkie.

7. UPDATE: I messaged support about the issue, and they responded: We currently don't support viewing studies on cellular phones.

8. Went back to app store, between shifting was able to select Uninstall.

9. Went to phones home screen, still flash/shifting.

10. Flash/shifting ended.Downloaded to be able to view my dad's x-rays.

11. I finally tried on my computer and it logged in, but said no files were avaliable.

1. Fix Ambra Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ambra: Restarting the app will resolve most errors.
2. Update the Ambra App. Here is how:
   1. On Android goto PlayStore » Search for "Ambra" » Open Ambra » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ambra » click "UPDATE".
3. Clear Ambra app cache: Clearing cached data will force your app to retrieve the latest data directly from Ambra servers.
   1. On Android, goto Settings » Apps » Select "Ambra" » click Storage » click "Clear Cache".
4. Check Ambra app permissions. If any of these permissions required to use your device's features are disenabled, Ambra might not work.
5. Uninstall and reinstall Ambra. If nothing else has worked, completely uninstall Ambra then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ambra not working

2. Fix Ambra Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ambra be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ambra not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ambra may not be able to connect to the Internet when running in the background.