Published by Allstate Enterprises, LLC on Dec 13, 2023

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Why should I report an Issue with Allstate Motor Club?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Allstate Enterprises, LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Allstate Motor Club

1. The Allstate Motor Club application enables any user to quickly and easily request roadside assistance to be sent to their location.

2. The application is designed to also help Allstate Motor Club members access the benefits of their membership plan.

3. Leverage Allstate’s nationwide 24/7 roadside service provider network and your phone’s GPS capabilities to route assistance to your location.

4. Service providers are qualified and satisfaction is assured.

5. But you don’t have to be a member to use the app.

6. Services for vehicles outside Allstate Motor Club membership are subject to fees.

Allstate Motor Club Customer Insights

1. Definitely not award winning!Terrible...I entered all my info, in a club I belonged to since 2004 and they can't verify my credit card.Allstate tracks drivers for punishment but does not track rescuers aka towing services which leave you stranded.

2. What's worse is they send update messages that claim tracking updates but do not reflect actual travel, they give you a window of time, cancel/extend time and have no idea where rescuers are.

3. Tried to use it a few weeks ago and I will now be canceling my service.The roadside assistance automated message on the phone continues to recommend and encourage me to get the app, and how fast and quick I can get help with it.

4. Does nothing except tell you to go somewhere else.Terrible! Cannot find location or track open tickets.

5. I attempted to put in my location address but it kept wanting to change it from south to north and even to completely different addresses entirely.

6. Starting off with negative and not being able to access makes me seem generous rating as a three when I've accomplished nothing.

7. I followed instruction but a notice says that the site has a bug and will be contacted as soon as the developer fixes the problem.

8. Never was able to get the app working, but the tow driver was exceptionally nice.I am unable to enter site.

9. If you don't know your member number and call the 800 number, it tells you to use the app, which doesn't work.

10. But allstate can tell you when you run a stop sign to increase your premium.

11. When you finally do get someone to talk to (hair pulling experience) their accent makes it very difficult to communicate.

Steps to Troubleshoot & Fix Allstate Motor Club Issues

1. Fix Allstate Motor Club Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Allstate Motor Club: Restarting the app will resolve most errors.
  2. Update the Allstate Motor Club App. Here is how:
    1. On Android goto PlayStore » Search for "Allstate Motor Club" » Open Allstate Motor Club » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Allstate Motor Club » click "UPDATE".
  3. Clear Allstate Motor Club app cache: Clearing cached data will force your app to retrieve the latest data directly from Allstate Motor Club servers.
    1. On Android, goto Settings » Apps » Select "Allstate Motor Club" » click Storage » click "Clear Cache".
  4. Check Allstate Motor Club app permissions. If any of these permissions required to use your device's features are disenabled, Allstate Motor Club might not work.
  5. Uninstall and reinstall Allstate Motor Club. If nothing else has worked, completely uninstall Allstate Motor Club then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Allstate Motor Club not working


2. Fix Allstate Motor Club Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Allstate Motor Club be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Allstate Motor Club not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Allstate Motor Club may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • cancel my membership 378641703

    — by Roger A Brown 2 years ago

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