Contact Car Club SG Customer Service

Why should I report an Issue with Car Club SG?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Car Club Singapore to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Wrote in n was told to email the screenshot of payment and they will be able to reinstate the account, emailed them on 17/6, also to tell them I need to do a booking for 20/6.

2. Sometimes fails to locate the location and goes to somewhere location ...meaning auto mapping does not work Sometimes...Had not used for awhile n forgot to update my new debit card number and email.

3. Remember to give it permission to access location and motion sensors and leave the app running in the background throughout the whole booking to get your bonus reward points!The plans are very archaic compared to the new playes in the market.

4. Thanks Car Club for the prompt response to my review! 4 stars for the prompt response but the app still could do better in terms of looks and functionality) When I clicked on the app, it opened up and asked me to update the app.

5. So payment for previous booking didn't went through, account got suspended eventually.

6. Seems like no one is monitoring the system and they take long time to reply email.(UPDATE: Managed to get the app running finally after uninstalling, clearing cache on my handphone and reinstalling.

7. Bad experience, paid the small fee for the credit card to be added into the app and topped up my balance to book the car.

8. Have problem with my payment which is paid fully but account still suspended stating "your account is suspended, please make payment".

9. Managed to update the app and logged in to my account.

10. With no advance notice, Car Club terminated my booking of a vehicle with less than 24hours notice.

11. Went to the Google Play store, there is no update button.

1. Fix Car Club SG Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Car Club SG: Restarting the app will resolve most errors.
2. Update the Car Club SG App. Here is how:
   1. On Android goto PlayStore » Search for "Car Club SG" » Open Car Club SG » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Car Club SG » click "UPDATE".
3. Clear Car Club SG app cache: Clearing cached data will force your app to retrieve the latest data directly from Car Club SG servers.
   1. On Android, goto Settings » Apps » Select "Car Club SG" » click Storage » click "Clear Cache".
4. Check Car Club SG app permissions. If any of these permissions required to use your device's features are disenabled, Car Club SG might not work.
5. Uninstall and reinstall Car Club SG. If nothing else has worked, completely uninstall Car Club SG then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Car Club SG not working

2. Fix Car Club SG Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Car Club SG be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Car Club SG not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Car Club SG may not be able to connect to the Internet when running in the background.