1. Hence 4 starsApp is good... service is good... SUGGESTION all delivery boys keep calling for address and location every time... please add option to give a saved voice message about location details... so that we can avoid the unnecssary calls... zmato app has the feature.. i suggest you can also implement it.... At times i prefer zomato, because ordering and delivery is simple... even though delivery charges are high in zomato.. thanksVery bad experience.
2. Service: The delivery executive did miss an item in my order and it was not easy to report.
3. Most of the time delivery personnel end up coming 1.5 hrs late but I have never faced issues such as order cancellation or bad attitude from them.
4. Which I did and the fun part was they in-turn asked me to contact the Delivery Executive and after a long talk he accepted the fact that he made a mistake and missed the item.
5. But remember customer support is terrible and it is not easy to look back into order history for specifics.
6. If there is something Pesito needs to improve is a better UI to see the delivery personnel location, better visibility of map location and faster delivery.
7. Map is not showing, no way to see the auto detected location of delivery.App is really hard to use and also not appealing at all.
8. Like every other delivery apps when they started, this also gives discounts right now.
9. Plenty of time I am try to contact the customer support and they make me as a fool.
10. My payment was debited from my account and unfortunately due to unavailability of network they can't connect me over phone for delivering the order.
11. I had to wait for another 1hr to get the order corrected.Good concept.