Contact Aircall Customer Service

Why should I report an Issue with Aircall?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Aircall to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Trusted by 13,000+ companies, Aircall is an easy-to-use, cloud-based phone solution with features built for a better kind of conversation.

2. Aircall fits inside your existing workflows with easy, one-click integrations, connecting CRM systems, Helpdesk solutions, and other essential apps.

3. Assign a call to a teammate, add context with a tag or a comment, and the call will pop up on their to-do list.

4. Create and share selected contacts with your team so everyone can follow the conversation.

5. Transfer a call to any of your teammates in one click.

6. Send and receive one-to-one SMS and talk to your customers and prospects via text messaging.

7. Get a complete perspective of calls that require a follow-up and archive old assignments as you go.

8. Know who's available and who's not before transferring the call.

9. Get set up in seconds and start a conversation anywhere in the world today.

10. You can also transfer to the most qualified teammate.

11. Available for the US, the UK, Australia, and France.

1. The other terrible thing is the call notifications don't show up on a smart watch, you cant change the notification ringtone to anything different than your phones current ringtone,cant tell calls apartIt keeps missing calls when I'm already set as available.

2. Worst is how half the time the earpiece doesn't get audio routed to it and it takes a phone restart to get it to work again once it happens for whatever reason.

3. My phone will now blast my ringtone non-stop until I kill the app and restart my phone after every call.

4. All other platforms, zoom, Google meet, whatsapp call and everything work fine.

5. Most apps that have an option for persistent notifications (even Diabetic CGM apps that monitor blood sugar levels) have it as an OPTION, not an absolute.Aircall forcing me to have its icon in my notifications bar 247 is so extremely annoying.

6. Opening the app or even missing a call will force your phone into call mode even what not on a call.

7. This application is trash.I DO NOT like the persistent notification stuck in my push notifications and feel like it is likely going to drain my battery faster.

8. why it needed a constant notification on your notification bar, instead of the usual pop up when a call comes through like before is beyond me.

9. My music will just refuse to play because my phone thinks it's on a call.

10. If the developer wants to improve its rating, they should reconsider their stance on Bluetooth headsets.Requires very high bandwidth to work properly.

11. No in view mode when making a call so I cannot dial an extension or anything.

1. Fix Aircall Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Aircall: Restarting the app will resolve most errors.
2. Update the Aircall App. Here is how:
   1. On Android goto PlayStore » Search for "Aircall" » Open Aircall » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Aircall » click "UPDATE".
3. Clear Aircall app cache: Clearing cached data will force your app to retrieve the latest data directly from Aircall servers.
   1. On Android, goto Settings » Apps » Select "Aircall" » click Storage » click "Clear Cache".
4. Check Aircall app permissions. If any of these permissions required to use your device's features are disenabled, Aircall might not work.
5. Uninstall and reinstall Aircall. If nothing else has worked, completely uninstall Aircall then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Aircall not working

2. Fix Aircall Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Aircall be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Aircall not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Aircall may not be able to connect to the Internet when running in the background.