Published by Agthia Group

Report an issue with Al Bayan Water.
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Why should I report an Issue with Al Bayan Water?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Agthia Group to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Al Bayan Water Customer Insights

1. Finally told not to use the app as it is NO LONGER working.Hello guys, when I am trying to register, your app always force me to out saying your token expired can you please login again.

2. When I try to enter my card number manually, I get a notification that the token is expired.Useless app, and furthermore, missing regular deliveries becomes their regular.

3. You cannot register using your card number, it says token expired.

4. Its not updated and gives same error Token Expired while trying to sign up or login.

5. The app hasn't worked for me since 2017/18! Error messages every single time I've tried to sign up because id like to manage the account payments myself online.

6. I registered and it keeps on telling me that the token is expired please logout and login.

7. Keeps saying token has expired and to login again.

8. Whenever I've called them about promoting the app yet it doesn't work,I've been told they're working on fixing it.

9. At first registration/signup, the QR code scanner doesn't work (screen is black, perhaps related to camera access).

10. It's USELESS!The app is not working, however the delivery man said that it is already fixed and i can try to use it.

11. Update - put request for 2 bottles on 6 June and on 9 June nothing gets delivered, so I made the call and turns out nothing recorded in the main system.

Steps to Troubleshoot & Fix Al Bayan Water Issues

1. Fix Al Bayan Water Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Al Bayan Water: Restarting the app will resolve most errors.
  2. Update the Al Bayan Water App. Here is how:
    1. On Android goto PlayStore » Search for "Al Bayan Water" » Open Al Bayan Water » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Al Bayan Water » click "UPDATE".
  3. Clear Al Bayan Water app cache: Clearing cached data will force your app to retrieve the latest data directly from Al Bayan Water servers.
    1. On Android, goto Settings » Apps » Select "Al Bayan Water" » click Storage » click "Clear Cache".
  4. Check Al Bayan Water app permissions. If any of these permissions required to use your device's features are disenabled, Al Bayan Water might not work.
  5. Uninstall and reinstall Al Bayan Water. If nothing else has worked, completely uninstall Al Bayan Water then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Al Bayan Water not working


2. Fix Al Bayan Water Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Al Bayan Water be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Al Bayan Water not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Al Bayan Water may not be able to connect to the Internet when running in the background.

Reported Issues