Published by AgileMD

Report an issue with Symptom to Diagnosis.
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Why should I report an Issue with Symptom to Diagnosis?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of AgileMD to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Symptom to Diagnosis

1. The authors of "Symptom to Diagnosis" present these step-by-step algorithms which offer insight into sound evidence-based clinical reasoning from chief complaint to diagnosis for internal medicine.

2. Citations and primary references are provided.

Symptom to Diagnosis Customer Insights

1. The Flow charts are very useful but app content is limited.

2. Just needs more content.

Steps to Troubleshoot & Fix Symptom to Diagnosis Issues

1. Fix Symptom to Diagnosis Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Symptom to Diagnosis: Restarting the app will resolve most errors.
  2. Update the Symptom to Diagnosis App. Here is how:
    1. On Android goto PlayStore » Search for "Symptom to Diagnosis" » Open Symptom to Diagnosis » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Symptom to Diagnosis » click "UPDATE".
  3. Clear Symptom to Diagnosis app cache: Clearing cached data will force your app to retrieve the latest data directly from Symptom to Diagnosis servers.
    1. On Android, goto Settings » Apps » Select "Symptom to Diagnosis" » click Storage » click "Clear Cache".
  4. Check Symptom to Diagnosis app permissions. If any of these permissions required to use your device's features are disenabled, Symptom to Diagnosis might not work.
  5. Uninstall and reinstall Symptom to Diagnosis. If nothing else has worked, completely uninstall Symptom to Diagnosis then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Symptom to Diagnosis not working


2. Fix Symptom to Diagnosis Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Symptom to Diagnosis be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Symptom to Diagnosis not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Symptom to Diagnosis may not be able to connect to the Internet when running in the background.

Reported Issues