Published by 深圳尚一互联技术有限公司

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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with AdorHealth?



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Why chat with our AI AdorHealth Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of AdorHealth.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. When synced with my phone, and not doing that much except get text messages, and emails, I noticed that, on average (from 8am to 11pm), it consumes between 7-10% battery power (and it is a new Samsung phone to... less than a month).

2. The weather seems to be off with no way to fix it and it constantly sends random updates on camera and the incorrect weather.Changed review to 1 star...watch does not connect automatically.

3. It shows a wrong weather report compared to what my phone has (I don't know where it gets it because it is not even close) It doesn't display notices from calendar.

4. If I set my phone down and walk out of bluetooth range, my phone and watch will automatically reconnect when in range again.

5. However, it will be even great if the custom watchfaces are updated in the app and we can edit the different font in the custom watchfaces that we edit or can add analog watch.

6. Sleep tab seems good (at least 'awake' and sleep time seems somewhat accurate) I like the option to change your background to an image.Has its problems that you can live with.

7. While having this record is good, being able to set it for as often as once every ten minutes would be far more beneficial for monitoring heart health and heart complications throughout the day.The explanation on how to set up is terrible.

8. Have to turn off Bluetooth when charging phone or it constantly alerts you of charging status.

9. Not good!This application synchronizes with my H30 Smart Watch marketed under the "Pradory" and "Xunjia" brands.

10. I rate this app four stars because it only records one reading per hour for heart rate, blood pressure, and spO2.

11. - Could've shown a graph of your heart rate during the course of your running activity.

Steps to Troubleshoot & Fix AdorHealth Issues

1. Fix AdorHealth Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart AdorHealth: Restarting the app will resolve most errors.
  2. Update the AdorHealth App. Here is how:
    1. On Android goto PlayStore » Search for "AdorHealth" » Open AdorHealth » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AdorHealth » click "UPDATE".
  3. Clear AdorHealth app cache: Clearing cached data will force your app to retrieve the latest data directly from AdorHealth servers.
    1. On Android, goto Settings » Apps » Select "AdorHealth" » click Storage » click "Clear Cache".
  4. Check AdorHealth app permissions. If any of these permissions required to use your device's features are disenabled, AdorHealth might not work.
  5. Uninstall and reinstall AdorHealth. If nothing else has worked, completely uninstall AdorHealth then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing AdorHealth not working


2. Fix AdorHealth Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make AdorHealth be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to AdorHealth not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, AdorHealth may not be able to connect to the Internet when running in the background.

Reported Issues

— 4 years ago by barry moran

trying to get h30 to activate sleep monitor...doesnt show how to do it in user manual or online