Contact aCuba Customer Service

Why chat with our AI aCuba Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of aCuba.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. I do not understand I do not know and I would like to know why my account was disabled after having canceled a transaction, I canceled it at the time, I canceled it through yourselves and you decide to disable my account? So you pay your customers seriously? And do you send me a request to verify my payment? for what? I never requested it in addition to the several and numerous recharges that I did with you, I usually recharged up to 20 numbers in a promotion and now you want payment verificI installed it from reference to send some help to people I care.

2. Thanks.The best app to recharge phones at Cuba, the most low price to cubacel recharging.Excellent app , useful and great service.Always the best price and it is user friendlywon't accept a regular phone numberHas gotten better over time, easy access.So far only one problem.. after a lot of transactions not badEasy to use.

3. We can help our family in Cuba with a variety of goods and services.

4. !Thanks!This is a great app.

5. I'll used it in another time.

6. I haven't used it, So I can't give my opinion.

7. Good pricing.

1. Fix aCuba Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart aCuba: Restarting the app will resolve most errors.
2. Update the aCuba App. Here is how:
   1. On Android goto PlayStore » Search for "aCuba" » Open aCuba - La Recarga más Barata » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for aCuba » click "UPDATE".
3. Clear aCuba - La Recarga más Barata app cache: Clearing cached data will force your app to retrieve the latest data directly from aCuba servers.
   1. On Android, goto Settings » Apps » Select "aCuba - La Recarga más Barata" » click Storage » click "Clear Cache".
4. Check aCuba app permissions. If any of these permissions required to use your device's features are disenabled, aCuba might not work.
5. Uninstall and reinstall aCuba. If nothing else has worked, completely uninstall aCuba then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing aCuba not working

2. Fix aCuba Server issues & Internet Connection

1. Check network connection: An unstable Internet will make aCuba be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to aCuba not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, aCuba may not be able to connect to the Internet when running in the background.