Contact Accredo Customer Service

Why chat with our AI Accredo Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Accredo.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Accredo is negligent, at best, about communication with patient or prescribing doctor when it comes to getting a prescription refilled: getting a prescription refilled takes a ridiculous minimum of three weeks.Great pharmacy with excellent customer service.

2. I paid it, but not really sure what the charge was, based on being told I had a $0.00 co-pay on all orders.Good functionality and is better customer experience than direct calls actually.

3. I cannot seem to order refills in a timely manner, and wonder how missing 2 days between running out of pills and receiving new affects my treatment.

4. Highly recommend for specialty medication needs.Service is great as long as there are refills available.

5. The info is shown after you make a selection so its not the end of the world, but that change would make your initial selection more in line with expectations online shopping.I have reminders set but cant check on them unless it's the day you take the medicine.

6. Accredi ao has made my need of specialty medicine easy to acquire and scheduling of my shipments easily managed.

7. Now, suddenly for the last 3 months there has been a "system error" and i can't log in.I wonder if I'm using the same app that has such good reviews.

8. I have two scripts of the same named drug just different strengths and dosing so that differential is not apparent on the first selection page.

9. Why I should only receive half fills while a determination is made (by whom?) of how I will react to a drug I've been on for 8 months already.

10. I can just set reminder on calendar.Easy to use app for refilling speciality medication that is vital for daily health.

11. Medication refills are timely so doses are not missed which is extremely important.

1. Fix Accredo Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Accredo: Restarting the app will resolve most errors.
2. Update the Accredo App. Here is how:
   1. On Android goto PlayStore » Search for "Accredo" » Open Accredo » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Accredo » click "UPDATE".
3. Clear Accredo app cache: Clearing cached data will force your app to retrieve the latest data directly from Accredo servers.
   1. On Android, goto Settings » Apps » Select "Accredo" » click Storage » click "Clear Cache".
4. Check Accredo app permissions. If any of these permissions required to use your device's features are disenabled, Accredo might not work.
5. Uninstall and reinstall Accredo. If nothing else has worked, completely uninstall Accredo then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Accredo not working

2. Fix Accredo Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Accredo be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Accredo not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Accredo may not be able to connect to the Internet when running in the background.