Contact iOrtho+ Customer Service

Why should I report an Issue with iOrtho+®?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of DTG Enterprises, LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Thank you.Fantastic app for testing joints and muscles great for training purposesI have veen trying to register but it does not give me an option to do so..I cant register.A co-worker was using this app and it convinced me that I needed it.

2. Another great tool for my physio toolbox!Very helpful, clear and concise.

3. The pictures and descriptions are very helpful and the videos are great! I love that it has the Specificity and the Sensitivity as well.

4. Any time I have had a small issue the customer service has been great.

5. Great tool for my treatment toolbox.

6. What a great quick reference to keep in your pocket.

7. I know im not the only one that this happened to.I am a physical therapist who finds this app to a very useful resource tool.

8. I already paid for the app!i downloaded it and tried the register and it repeated to tell me the password was invalid.

9. I have had this App for many years, I think I may have installed it when it was fairly new on the App store.

10. Thanks for making this App!I bought this app years ago.

11. ThanksGreat resource for reference.

1. Fix iOrtho+ Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart iOrtho+: Restarting the app will resolve most errors.
2. Update the iOrtho+ App. Here is how:
   1. On Android goto PlayStore » Search for "iOrtho+" » Open iOrtho+® » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for iOrtho+ » click "UPDATE".
3. Clear iOrtho+® app cache: Clearing cached data will force your app to retrieve the latest data directly from iOrtho+ servers.
   1. On Android, goto Settings » Apps » Select "iOrtho+®" » click Storage » click "Clear Cache".
4. Check iOrtho+ app permissions. If any of these permissions required to use your device's features are disenabled, iOrtho+ might not work.
5. Uninstall and reinstall iOrtho+. If nothing else has worked, completely uninstall iOrtho+ then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing iOrtho+ not working

2. Fix iOrtho+ Server issues & Internet Connection

1. Check network connection: An unstable Internet will make iOrtho+ be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to iOrtho+ not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, iOrtho+ may not be able to connect to the Internet when running in the background.