Contact Thenics Customer Service

Why should I report an Issue with Thenics?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Innothenics UG (haftungsbeschränkt) to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Think about it?The free version has many workouts and skill level-ups! Integrated timer, counter, examples, and links to helpful videos.

2. Each skill has a series of workouts that is designed to get you stronger until you reach the point where you need to progress.

3. Has exercises for full body workouts, upper lower splits, and skills like muscle ups and levers.

4. The free version goes straight to the skill list, which is the only thing I want to work on.

5. It might be helpful to review a few progressions because at some levels I find some exercises challenging (either because they are last in the list or they are more advanced for the level).

6. One more thing that would be extremely helpful is to develop an audio feedback announcing the start of the timer and the next exercise.

7. The only thing they need to improve on is adding an ability where you can slide to change the reps or seconds you held on to a certain pose.

8. This is very important because many skills doesn't allow free hands making it hard to keep track of timer especially.

9. The workouts are timed and all you have to do is follow the workout and enter your reps or time.

10. I have been using this to ease back into Calisthenics and it has been very helpful to get back into the swing of things.

11. I hope i don't need to over explain the benefits of having all your workouts compiled to one central location.

1. Fix Thenics Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Thenics: Restarting the app will resolve most errors.
2. Update the Thenics App. Here is how:
   1. On Android goto PlayStore » Search for "Thenics" » Open Thenics » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Thenics » click "UPDATE".
3. Clear Thenics app cache: Clearing cached data will force your app to retrieve the latest data directly from Thenics servers.
   1. On Android, goto Settings » Apps » Select "Thenics" » click Storage » click "Clear Cache".
4. Check Thenics app permissions. If any of these permissions required to use your device's features are disenabled, Thenics might not work.
5. Uninstall and reinstall Thenics. If nothing else has worked, completely uninstall Thenics then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Thenics not working

2. Fix Thenics Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Thenics be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Thenics not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Thenics may not be able to connect to the Internet when running in the background.