Published by Bob Ladrach

Report an issue with North Pole Express VR.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with North Pole Express VR?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Bob Ladrach to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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North Pole Express VR Customer Insights

1. This is okay! I kinda liked it! Wonder if this is still Work In Progress? Because there is not that much scenes... I was thinking if You would make more Scenes to the game! Like add more characters, Santa, All the Elves, more like the movie! Keep up the Good work though.

Steps to Troubleshoot & Fix North Pole Express VR Issues

1. Fix North Pole Express VR Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart North Pole Express VR: Restarting the app will resolve most errors.
  2. Update the North Pole Express VR App. Here is how:
    1. On Android goto PlayStore » Search for "North Pole Express VR" » Open North Pole Express VR » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for North Pole Express VR » click "UPDATE".
  3. Clear North Pole Express VR app cache: Clearing cached data will force your app to retrieve the latest data directly from North Pole Express VR servers.
    1. On Android, goto Settings » Apps » Select "North Pole Express VR" » click Storage » click "Clear Cache".
  4. Check North Pole Express VR app permissions. If any of these permissions required to use your device's features are disenabled, North Pole Express VR might not work.
  5. Uninstall and reinstall North Pole Express VR. If nothing else has worked, completely uninstall North Pole Express VR then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing North Pole Express VR not working


2. Fix North Pole Express VR Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make North Pole Express VR be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to North Pole Express VR not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, North Pole Express VR may not be able to connect to the Internet when running in the background.

Reported Issues