Published by Pointsharp on Oct 23, 2024

contact Pointsharp Login Chat with our AI-based Pointsharp Login Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Pointsharp Login?



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Why chat with our AI Pointsharp Login Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Pointsharp Login.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. "Server error", "unable to connect", QR codes being rendered compressed...No more Skype login notification after app update, app crashing upon being openedalways showing the error of failed to retrieve configuration from server when scanning the QR codeIt keeps on asking for authentication, not able to read the request at allGarbage.

2. This is frustrating.I don't know why it doesn't work with mobiles without fingerprint sensor feature.

3. It's force closing everytime.Used to work, doesn't anymore.

4. Once I am setting up the fingerprint, the app is not opening through the fingerprint scan, neither is it responsive to pin.

5. Please fix.Hello please fix your app It does not work at all I just can't login with my pin even after reset.

Steps to Troubleshoot & Fix Pointsharp Login Issues

1. Fix Pointsharp Login Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Pointsharp Login: Restarting the app will resolve most errors.
  2. Update the Pointsharp Login App. Here is how:
    1. On Android goto PlayStore » Search for "Pointsharp Login" » Open Pointsharp Login » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pointsharp Login » click "UPDATE".
  3. Clear Pointsharp Login app cache: Clearing cached data will force your app to retrieve the latest data directly from Pointsharp Login servers.
    1. On Android, goto Settings » Apps » Select "Pointsharp Login" » click Storage » click "Clear Cache".
  4. Check Pointsharp Login app permissions. If any of these permissions required to use your device's features are disenabled, Pointsharp Login might not work.
  5. Uninstall and reinstall Pointsharp Login. If nothing else has worked, completely uninstall Pointsharp Login then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pointsharp Login not working


2. Fix Pointsharp Login Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Pointsharp Login be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pointsharp Login not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pointsharp Login may not be able to connect to the Internet when running in the background.

Reported Issues

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