Contact Pointsharp Login Customer Service

Why should I report an Issue with Pointsharp Login?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Pointsharp to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. To use Pointsharp Login App to login to your organization’s applications, you need to register it to your specific Pointsharp multi-factor authentication service protecting your organization.

2. To use Pointsharp Login App with One-Time Password to login to private applications, it’s free to use and register with a QR-code and is compatible with Google Authenticator.

3. In addition, you can use the Pointsharp Login App to generate One-Time Password to login with two-factor authentication to other private or business applications.

4. Pointsharp Login App works with Pointsharp multi-factor authentication product to secure the login to your organization’s applications on-premises or in the cloud.

5. The Pointsharp Login App receives push notifications to assist when you login to your application and need to confirm your identity.

6. To register the Pointsharp Login App with QR codes, we will request access to use your camera for that sole purpose.

1. "Server error", "unable to connect", QR codes being rendered compressed...No more Skype login notification after app update, app crashing upon being openedalways showing the error of failed to retrieve configuration from server when scanning the QR codeIt keeps on asking for authentication, not able to read the request at allGarbage.

2. This is frustrating.I don't know why it doesn't work with mobiles without fingerprint sensor feature.

3. It's force closing everytime.Used to work, doesn't anymore.

4. Once I am setting up the fingerprint, the app is not opening through the fingerprint scan, neither is it responsive to pin.

5. Please fix.Hello please fix your app It does not work at all I just can't login with my pin even after reset.

1. Fix Pointsharp Login Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Pointsharp Login: Restarting the app will resolve most errors.
2. Update the Pointsharp Login App. Here is how:
   1. On Android goto PlayStore » Search for "Pointsharp Login" » Open Pointsharp Login » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pointsharp Login » click "UPDATE".
3. Clear Pointsharp Login app cache: Clearing cached data will force your app to retrieve the latest data directly from Pointsharp Login servers.
   1. On Android, goto Settings » Apps » Select "Pointsharp Login" » click Storage » click "Clear Cache".
4. Check Pointsharp Login app permissions. If any of these permissions required to use your device's features are disenabled, Pointsharp Login might not work.
5. Uninstall and reinstall Pointsharp Login. If nothing else has worked, completely uninstall Pointsharp Login then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Pointsharp Login not working

2. Fix Pointsharp Login Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Pointsharp Login be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Pointsharp Login not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Pointsharp Login may not be able to connect to the Internet when running in the background.