Contact PlanNet Marketing Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of PlanNet Marketing.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. I can also replay the corporate call & daily calls from this app..I LOVE this app! It has been extremely helpful on staying knowledgeable about my business, sales and training! Fast access t share information with others as well as up to date corporate news!!! #gamechangerit takes too long to open...then when I am uding the marketing tools such as the videos...the send button isnt responding.

2. I see others have had similar issues....not useful if it cannot be utilized!The app says the video was watched and prospects never get after sending the video 4 times!! The new issue on today 12/30/18 I can not send a video through email!! without a phone number.The app just stopped working all of a sudden.

3. this causes me to not watch the full video out of frustration so if the receiver of my emails/texts receive same problem they will not view either....Also.... on the email function although it say "optional" it forces me to put a ph# or an error showsI am no longer able to use this app to send video to my leads as i am recieving error messages about this link being unsafe.

4. I've powered down my phone as well, and still nothing Also, when sending a video via email, why am I forced to enter a phone number, when it states "optional" UPDATE: Videos are not being received by those I'm sending them to.

5. If the aforementioned issues get corrected, this app would deserve a five star rating.My leads are not receiving videos via the app, whether I send them via text or email.

6. I used to be able to send videos with either a phone number or an email address.

7. Very frustrating!this app as of March 2019 does not send text nor is the video attached to the email sent.

8. Lastly, I had to send my videos multiple times before my prospect was able to receive them.

9. I can't open it, send videos or view my dashboard.

10. What is going on?Love this app..it helps with the day to day running of my business..keeps me updated on training, training events and what's going on in the company.

11. I have uninstalled and reinstalled 3times and the issue is the same.Just downloaded the app and it will not allow me to login in with my correct login information..tried several times.

1. Fix PlanNet Marketing Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart PlanNet Marketing: Restarting the app will resolve most errors.
2. Update the PlanNet Marketing App. Here is how:
   1. On Android goto PlayStore » Search for "PlanNet Marketing" » Open PlanNet Marketing » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PlanNet Marketing » click "UPDATE".
3. Clear PlanNet Marketing app cache: Clearing cached data will force your app to retrieve the latest data directly from PlanNet Marketing servers.
   1. On Android, goto Settings » Apps » Select "PlanNet Marketing" » click Storage » click "Clear Cache".
4. Check PlanNet Marketing app permissions. If any of these permissions required to use your device's features are disenabled, PlanNet Marketing might not work.
5. Uninstall and reinstall PlanNet Marketing. If nothing else has worked, completely uninstall PlanNet Marketing then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing PlanNet Marketing not working

2. Fix PlanNet Marketing Server issues & Internet Connection

1. Check network connection: An unstable Internet will make PlanNet Marketing be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to PlanNet Marketing not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, PlanNet Marketing may not be able to connect to the Internet when running in the background.