Published by Hippo Kids Games

Report an issue with Wheels on the Bus.
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Why should I report an Issue with Wheels on the Bus?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Hippo Kids Games to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Wheels on the Bus Customer Insights

Steps to Troubleshoot & Fix Wheels on the Bus Issues

1. Fix Wheels on the Bus Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Wheels on the Bus: Restarting the app will resolve most errors.
  2. Update the Wheels on the Bus App. Here is how:
    1. On Android goto PlayStore » Search for "Wheels on the Bus" » Open Wheels on the Bus » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Wheels on the Bus » click "UPDATE".
  3. Clear Wheels on the Bus app cache: Clearing cached data will force your app to retrieve the latest data directly from Wheels on the Bus servers.
    1. On Android, goto Settings » Apps » Select "Wheels on the Bus" » click Storage » click "Clear Cache".
  4. Check Wheels on the Bus app permissions. If any of these permissions required to use your device's features are disenabled, Wheels on the Bus might not work.
  5. Uninstall and reinstall Wheels on the Bus. If nothing else has worked, completely uninstall Wheels on the Bus then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Wheels on the Bus not working


2. Fix Wheels on the Bus Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Wheels on the Bus be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Wheels on the Bus not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Wheels on the Bus may not be able to connect to the Internet when running in the background.

Reported Issues