Contact OsMoDroid Customer Service

Why should I report an Issue with OsMoDroid for OsMo — Tracker?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of OsMo.mobi development to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Our application for the OsMo service - Tracker allows you to use most of the functions of the service. - transmission of coordinates in hiking mode with a specified interval in seconds (in this case, the communication is one-way and without confirmation of delivery.

2. The original track file is recorded locally and sent to the server when a connection appears.

3. If you have problems with the application in the background, it freezes / crashes / etc. - please check your smartphone according to the instructions from the dontkillmyapp. com website (most smartphones require additional settings for background operation (with the screen off)).

1. Хорошо бы им хотя бы обводку белую добавить.The best app i lovet !Очень удобное приложение! Использую онлайн-мониторинг, когда еду кого-то забирать на машине или на встречу, чтобы не звонили и не спрашивали где я, отвлекая от дороги :) Также с помощью связки приложения и сайта очень удобно записывать и выгружать треки поездок.Great for tracking.

2. It consumes up to 15% between recharges.Когда много надписей на карте расположены рядом, или если увеличить масштаб, то эти черные надписи накладываются друг на друга и превращаются в нечитаемую кашу из символов.

3. Умеренно тратит батарейку, гениальная идея групп, хороший рендеринг карт, удобные "фишки" вроед кнопк SOS и скорости на полэкрана.The app eats battery in background even when tracking is disabled.

4. Bought a osmo tracker for my dog directions were way too complicated and isn't very clear about anything wouldn't suggest buying at all would give negative stars if I could company is very misleading now I'm out a $130 that I can't get backIt nice trackerBest of the bestОчень удобное приложение.

5. But I met a problem: One day, when i need to navigate to one of the group member using Waze/Google Map, I can't find any way to share the location of the target person.

6. I cannot find button like show my position, show companion position.

7. Please make the button more obvious, or if it isn't available, please create the feature.Idea is awesome, usability is horrible.

8. Why I cant open the map? Map does not show my current location.

9. In search of similar program with good implementation.

10. Пользуюсь несколько лет.

11. Where is me, where are my colleagues onthe map? What color are they.

1. Fix OsMoDroid Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart OsMoDroid: Restarting the app will resolve most errors.
2. Update the OsMoDroid App. Here is how:
   1. On Android goto PlayStore » Search for "OsMoDroid" » Open OsMoDroid for OsMo — Tracker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for OsMoDroid » click "UPDATE".
3. Clear OsMoDroid for OsMo — Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from OsMoDroid servers.
   1. On Android, goto Settings » Apps » Select "OsMoDroid for OsMo — Tracker" » click Storage » click "Clear Cache".
4. Check OsMoDroid app permissions. If any of these permissions required to use your device's features are disenabled, OsMoDroid might not work.
5. Uninstall and reinstall OsMoDroid. If nothing else has worked, completely uninstall OsMoDroid then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing OsMoDroid not working

2. Fix OsMoDroid Server issues & Internet Connection

1. Check network connection: An unstable Internet will make OsMoDroid be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to OsMoDroid not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, OsMoDroid may not be able to connect to the Internet when running in the background.